SPECTATOR'S
MANNERSSpectator Manners

During events and games held at Ajinomoto Stadium, there may be some changes in the operation method. Please check the latest information from the game information for each game before visiting.

About J.League Unified Prohibition Rules

In order to provide a safe and comfortable game viewing experience for stadium visitors, FC Tokyo manages the safety and security of games based on its management regulations. When attending a game, we ask that you support with fair play and comply with the prohibited items within the stadium, as well as the J-League's unified prohibited rules (J-League Common Viewing Manners & Rules) and management regulations.
Please note that the final decision on whether or not an action violates the game management regulations will be made by the J-League or each club.

※ If prohibited acts or acts that pose security problems as stipulated in the management regulations are committed, you may be asked to follow the punishment of being expelled or banned from entering.
Furthermore, please be aware that you may also be prohibited from entering other matches at stadiums where you have committed violations.

FC Tokyo Soccer Match Operation and Management Regulations

Regarding filming and use of footage inside the stadium during game broadcasts, etc.

Video footage taken for the purpose of broadcasting during the game inside the stadium (including the concourse)
(including individual portraits of visitors, banners, flags, chants, etc.) may be used in whole or in part (including still images) for the following purposes other than broadcasting during the game, so please be aware of this in advance.

  • Use of large-scale video equipment inside the stadium and various monitors installed inside the venue
  • Use in J.League and club official media
  • Use in news programs, related media, etc.
  • J.League or those designated by J.League
    (including partner companies) use in video works and various sales items produced by them

Prohibited Items

Please do not bring the following items into the facility, unless specifically deemed necessary by the operator or safety officer, and in accordance with the J-League's unified prohibited items policy:

  • Bottles and cans (The contents of bottles and cans will be transferred to paper cups at the entrance gate before entering)
    ※PET bottles are allowed to be brought in.
  • Other items that may interfere with the operation or progress of the game, or may cause inconvenience or danger to others, as determined by security personnel.

About entering and exiting the stadium

Opening hours and entrance gates may change depending on ticket sales and event schedules.
Also, the hosting status of AO-AKA PARK may vary depending on the game, so please check the game information for each match.

Opening Hours

Prior to general admission, we will be implementing priority entry for SOCIO and corporate annual ticket holders.

  • SOCIO Open (including corporate annual ticket purchasers)
    Kickoff 2 hours and 20 minutes before
  • General Admission
    2 hours before kickoff

Entrance Gate

Seats that can be entered for a certain period of time from the opening will be restricted for each gate. If you enter early, please check your seat type and the gate you can enter.

【During Admission Restrictions】

  • Main 3 GateAll seat types excluding Home Free Seats and Visitor Seats
  • North Gate 2Home General Admission
  • Back 2 GateAll seat types excluding Home Free Seats and Visitor Seats
  • South Gate 1For those who have tickets for the Visitor Seats, Main SS Designated Seats South Side, and Main S Designated Seats South Side and will be supporting the visiting team

Waiting List Lottery Entry

Regarding the operation of the waiting line for entry, we will introduce a ticket acquisition system using the "FC Tokyo Official App" for those in the free seating (SOCIO and general admission).
The waiting line is for organizing the entry order at the time of opening.
Even if you arrive after the opening and before the kickoff, SOCIO members can use the SOCIO priority entry and there are seats available for all ticket holders to sit. Not everyone is required to participate in the lottery.
Please decide on your arrival time based on your preferred way of watching the game.

【Lottery Entry Period and Result Notification Date】

  • After the above lottery entry period has ended, issuance and cancellation of tickets and re-entry are not possible.
  • Ticket numbers are not first-come, first-served. The time of entry for the lottery will not affect the results.

Waiting line organization (for home general admission seats)

The entrance waiting line is for organizing the order of entry at the time of opening.
Even if you arrive after the gate opens and in time for the kickoff, there are seats available for you to sit, so you don't necessarily have to line up.
Please determine your arrival time based on your own method of watching.

  • For those who have a lottery entry and have a numbered ticket
    Please prepare your numbered ticket in advance and line up at the waiting area (refer to the waiting area below) 25 minutes before the opening time of the designated area (refer to the waiting area below for the line-up method). Those who are not present during the line-up will have their numbered ticket invalidated.
  • For those who do not have a numbered ticket,
    you can line up at the end of the line starting 5 hours before kickoff. Once you have lined up, you can leave the line if needed. Please return to the waiting area 25 minutes before the designated opening time.
  • You cannot leave the line until 25 minutes before the opening. Please line up in advance with your understanding.
  • If the opening time and meeting time are changed, we will inform you on the official homepage.

  • 〇SOCIO Members

    SOCIO Members

  • General Public

  • 〇 Waiting Line Area Order
    Ropes with assigned numbers are placed as markers, so please line up with your accompanying person at the location with your assigned number.

Waiting Line Management (Reserved Seats)

①Organizing the waiting line inside the venue

Please line up at the main gate, back gate, and south 1 gate waiting areas starting 5 hours before kickoff. After securing your spot, you may leave the waiting area.

  • Main Gate

  • Back Gate

  • Gate 1 South (Visitor Seats)

Re-entry

Re-entry is possible from the following gate.
Re-entry gates: Main 4 gates, Back 1 gate, Back 3 gate
Re-entry hours: From SOCIO opening until halftime, please present your ticket at the gate when temporarily leaving and receive a re-entry card.
[Re-entry] Please present your re-entry card at the gate.

Exit Time

There will be no regulation ejections, but we ask for your cooperation in preventing spectators by adjusting the time.

Spectator Rules

Standing Area

Home general admission lower area and visitor general admission lower area can be used as standing area for cheering. Standing area does not necessarily require standing. It is an area where you do not have to tell people to "please sit down". Standing and watching in other areas is prohibited.

Visitor Goods Wearable Area

Wearing visitor goods is only allowed in the following areas.

  • ・Visitor Seats
  • ・Main SS Reserved Seat South Side
  • ・Main S Reserved Seat South Side
  • ※Main SS designated seats on the south side and Main S designated seats on the south side are mixed areas.
  • ※Visitors are not allowed to wear visitor goods or support the visiting team outside of the designated area.
  • ※Main SSS reserved seats are designated as FC Tokyo supporter seats, regardless of the north or south side, so please be aware.
  • ※If there are any changes to the viewing rules above, we will inform you in the ticket sales overview for each game.

About displaying banners (flags, banners)

Banner (flag, banner) display locations are determined. Please refrain from displaying outside of the designated locations. Please follow the instructions of the staff when displaying.

■Designated Location

FC Tokyo Banner Display Designated LocationVisitor Banner Display Designated Location

FC Tokyo's banner
  • Home General Admission Lower Stand, Back General Admission Lower Stand, Back Center General Admission Lower Stand (part), South Side General Admission Lower Stand and Front of Boundary Line Area
  • Home general admission upper stand, back side upper stand middle aisle and top row handrail section
  • The South Side General Admission tickets may not be available for sale depending on the ticket sales for other seating types. In such cases, displaying banners may also not be possible, so please be aware of this in advance.
Visitor Team Banner
  • Front row of the visitor's lower stand
  • Visitor upper stand aisle,
    and upper railing section
  • Due to ticket sales, some areas may not be available for display as the upper stands will not be opened.
    Please confirm with the staff and follow their instructions before displaying.
  • Displaying advertisements on the wall surfaces of the uppermost sections of the North and South stands is only permitted with the approval of FC Tokyo.
■Posting Time
  • FC Tokyo's banner
    For those who are preparing banners in advance, please gather at "Euro Sports Ajinomoto Stadium Store" inside the stadium grounds 120 minutes before the opening.
    In addition, it is also possible to display banners (flags, banners) after the gates are opened.
  • Visitor team's banner
    will be displayed after the gates open. Pre-display is not possible.
    • Please confirm with the staff beforehand and follow their instructions when posting.
    • Do not use gum tape when installing a banner.

About the use of musical instruments

Only the lower level of the home general admission seats and the lower level of the visitor seats can be used.
Please refrain from using musical instruments in other areas.

About the use of the big flag

Definition of a large flag: Flag portion (vertical 1m or more x horizontal 1m or more) + pole 1m or more

  • If the size of the flag section and the pole is 1 meter or more in any one place, it will become a large flag.
    However, the L flag is not included in the large flag.

Areas where large flags can be used: Lower level of home general admission seats and lower level of visitor seats

  • Please note that the use of this area is prohibited in places other than the designated area in order to ensure the safety of all visitors. Thank you for your understanding.
  • Please be sure to pay close attention to the customers around you when using the large flag.
    The organizer may prohibit the bringing and use of items if they are deemed to be defamatory, abusive, racist, advertising, against public order and morals, or otherwise deemed inappropriate for the game venue.

Regarding the installation and use of temporary handrails in the front row of the standing seats

Installation and use are only possible if the following conditions are met and approved by FC Tokyo.

  • Please be sure to cover the facility structure with cloth or similar material.
  • If the facility structure is damaged, FC Tokyo cannot take responsibility.

Prohibited Actions

Unless specifically deemed necessary by the operator or safety manager, the following actions are strictly prohibited in all facilities of the J-League and must not be performed under any circumstances:
- J-League unified prohibited acts- Acts listed in the following items

  • Banners (flags, banners, etc.) that may be considered as slander or discrimination are prohibited from being displayed or performed. As a general societal norm, if it is determined that the content is slander or discrimination, the display will be removed and a warning will be issued for the act. If the behavior continues, the individual will be ejected. In addition, if such prohibited acts are committed, the individual may be banned from attending future matches.
  • Use gum tape when attaching a banner.
  • Confetti, paper tape, bringing and using balloons.
  • Use of laser pointers.
  • Throwing of all objects including stones, coins, bottles and cans, fireworks, and smoke bombs from the stands.
  • Intentional place-taking (flags, strings, tapes, flagpoles, etc). For more information, please check here.
  • Use of loudspeakers directed towards the pitch. Only allowed for the purpose of controlling support towards the stands.
  • Main Stand, Back Stand and Upper Stand behind the goal are allowed to bring and use drums and large flags.
    (Only available in the lower stand area of the home general admission stand and the lower stand area of the visitor stand behind the goal)
  • Actions such as "stepping over, sitting, and standing up" on the front fence of the stand.
  • Stand up on the chair, or watch and support by putting your feet on the back of the chair.
  • Watch and support the game by leaning forward from the upper stand.
  • Group cheering activities in the concourse.
  • Actions that may interfere with the operation or progress of the game, or cause inconvenience or danger to others, as determined by security personnel.

Frequently Asked Questions

FAQPlease also check.

  • Q.Is there a parking lot at Ajinomoto Stadium?
    A.There is no parking available for general public when FC Tokyo is playing at home.
    Please use public transportation to come to the venue. Also, please refrain from parking or street parking near the surrounding facilities.
  • Q.Is there a bicycle parking lot at Ajinomoto Stadium?
    A.ございます。試合によって利用できる駐輪場が異なりますので最新のゲームインフォメーションにてご確認ください。
  • Q.What time can I enter the stadium?
    A.You can enter the stadium 2 hours before kickoff.
    Please check the latest information from the game information of each game as it may change depending on the ticket sales status.
  • Q.Can I bring food and drinks into the stadium?
    A.You can bring your own items. However, cans and bottles are not allowed, so please transfer them to paper cups at the entrance gate.
  • Q.Can I re-enter?
    A.Re-entry is allowed from opening time until halftime. Please check the re-entry gate here.
  • Q.Is there a nursing room in the stadium?
    A.Both the home and back sides have been prepared for your convenience.
    Please speak to the nearest staff member if you wish to use this service.
  • Q.Can I bring or check in a stroller?
    A.You can bring it in. If you bring it to your seat, please be considerate of the passage of other customers in the vicinity. You can also leave it at the main or back comprehensive information desk. Please ask the nearest staff member.
  • Q.Do you have diaper changing sheets?
    A.All men's and women's toilets in the stadium concourse are equipped with baby seats.
  • Q.Are there wheelchair seats?
    A.We have prepared tickets for you. Advance reservation is not required, so please purchase tickets for the desired viewing area in advance and come to the venue. For more details, click here.
  • Q.I left something behind at the stadium. Please tell me the contact information.
    A.Please contact Ajinomoto Stadium Disaster Prevention Center.
    【TEL】042-440-0461 (Open from 9:30 to 18:15)
    For lost and found items on the day of the game, please inquire at the general information desk.
  • Q.Is there a smoking area?
    A.

    There are installations outside the stadium. Please check here for the installation location. Smoking is prohibited in the stands and concourses.

    ※There is a possibility that the match date may change.

Go to Stadium Top Page