NEWSNews

2019.11.26[Club Announcement]

※11/26 Supplement※ [To all FC Tokyo fans and supporters] Regarding the waiting line for the 11/30 Urawa match entrance

Thank you very much for your always passionate support, .

[Updated: 11/11] We conducted a lottery system for the waiting queue at the 11/23 Shonan match. Based on the feedback we received from everyone regarding this matter, we have already announced that we will implement the lottery system for the next match. However, we will cancel the implementation of the lottery system for the 11/30 Urawa match. We will make some changes to the operation method of the conventional waiting queue that we have been implementing until the 8/17 Hiroshima match as follows:

[Updated: 11/26 (Tue) Supplementary Explanation]
Based on the inquiries and opinions we have received so far, we will provide supplementary explanations again, so please check them. (Highlighted in red)


1. Implementation Method
(1) Changes from the conventional waiting line operation method
<Change Point ①>
For each SOCIO member who gathers at 8:00 AM, including that person, up to a maximum of 5 people can enter at the same time when SOCIO opens. (Those who gather can come alone)
<Change Point ②>
Only for SOCIO members who gather at 8:00 AM, we will distribute cards with assigned numbers. The distributed cards will be collected upon entry.

(2) Flow of the day
・On the day of the match, please gather at the "Euro Sports Ajinomoto Stadium Store Side Triangle Plaza" located within the stadium grounds from 8:00 am. Also, the maximum number of people allowed to enter at the same time, including yourself, is up to 5 people. (Change point ①)
・We will move to the waiting area of the desired entrance gate as soon as preparations are complete from 8:00 AM. (As usual)
After moving to the waiting area for each desired gate, we will distribute up to 5 cards with assigned numbers. The distributed cards will be collected upon entry. Those who do not have a card at the time of entry cannot enter simultaneously. (Change ②)
・After moving to the waiting area, it is possible to leave the waiting line. Please return to the waiting line at 10:00 AM. (As usual)
・If you move to the waiting area, please line up at the end of the waiting line. Note that there will be no distribution of cards with ticket numbers for that person. (As usual)
・The card with the assigned number will be collected upon entry (before baggage inspection).

(3) Other
・General tickets (including QR tickets) will be operated in the same way as SOCIO members, but numbered tickets will not be distributed. (Numbered tickets will only be distributed to SOCIO members who arrive by 8:00)
・Reserving seats by placing items the day before is prohibited.
・Only those with designated seat tickets can use the main gate.
・The main gate will open for entry at 10:35 AM, 5 minutes after the SOCIO opening time. (Entry from the main gate will be possible for all ticket types once the waiting line at other gates is cleared)
・There is no general parking available, so please refrain from coming by car.
・Parking on the street in the vicinity will cause inconvenience, so please absolutely refrain from doing so.

Opening time for the 2.11/30 Urawa match
・SOCIO opening time: 10:30
・General opening time: 11:15
※If the SOCIO waiting line is resolved, there is a possibility that the general opening time may be earlier.