NEWSNews

2020.7.20[Ticket]

[7/20 Update] [Important] Handling of tickets for future matches


[Updated: 7/20]
The match against Tosu on 8/1 has been changed to be held under strict restrictions (strong limitations) with a limit of 5,000 spectators, so we have added an update.
◇Regarding tickets for the Tosu match, please click here


[Updated: 7/9]
We have added information about ticket handling for matches held under strict restrictions (relaxed limitations) with 50% capacity for each seat type.



The J.League has decided to resume the 2020 Meiji Yasuda J.League, which has been postponed due to the impact of the novel coronavirus, starting from Jul 4 (Sat) for the J1 League.

"Starting from remote matches (games held without spectators), we plan to gradually transition to games held with spectators. Please check the following for the handling of tickets at each stage. For undecided parts, we will inform you as soon as the details are determined."
There is a possibility that restrictions, transition periods, and operational methods may change suddenly depending on the spread of the novel coronavirus infection and the government's announcements and decisions by each local government.

▷Remote matches (matches held without spectators) details here
▷Matches held under strict precautions (5,000 person limit) details here
▷Matches held under heightened precautions (50% capacity limit for each seat type) details here

▼Major changes during the super strict and strict alert periods in matches
①All seats are designated seats
In order to identify and notify close contacts in case of infection, please be seated in designated seats.Please note that seat changes after purchase are not allowed.
Also, please note that due to restrictions on entry and designated seating, the seating arrangement and prices may differ from regular matches. Please be aware of this when making a purchase.
Seats up to the 19th row of the lower stands are expected to get wet in the rain. On the day of the event, in order to prevent the spread of infection, we strictly prohibit watching the game by moving to seats or aisles that are covered by a roof and are available. Please make sure to watch the game from the seat you have purchased, so please be careful when making your purchase.
With the conversion to all reserved seating, there will be no priority entry for SOCIO members.

②Ticket sales only with FC Tokyo (J-League Ticket)
Due to the identification and notification of close contacts in the event of an infected person, ticket sales will be limited to FC Tokyo (J-League Ticket) only.

③Seat spacing
Please be seated with a distance of 1-3 seats in front, back, left, and right to prevent the spread of infection.Companions, including family members who came together, should also be seated with a distance (lap seating is allowed for preschool children).

Tickets will be on sale approximately 1 week before the match.
Due to the changing restrictions on match hosting based on the spread of the novel coronavirus infection, ticket sales will be conducted for each match, starting approximately 1 week before the match day. In addition, The sales start time for pre-sale, advance sale, and general sale will be 8:00 AM.

⑤Temperature Measurement
On the day of the event, temperature measurement will be conducted at the entrance gate. Please note that if your body temperature is 37.5℃ or higher, you will be denied entry even if you have a ticket.

⑥Area-specific Ejection
When leaving, we plan to have ejections for each area where you are seated. Please follow the announcement when leaving.

There are many points that are different from usual, regardless of tickets. We will inform you of the operation method for restricted matches at a later date, so please check it. In addition, the J-League has released the New Coronavirus Infection Control Guidelines, so please also check the information, understanding, and cooperation matters for fans and supporters.
(Protocol 7: Please check the XXVII. Fan Support section for information on limited match hosting)

▼Definition of consecutive seats when there is a gap between seats and precautions when purchasing tickets

<Match held under strict security measures (strong restrictions) (5,000 person limit)>

As mentioned earlier, during games with restrictions, please maintain social distancing when taking your seat.
The above diagram shows the seating arrangement for matches held under strict security measures (strong restrictions), with a limit of 5,000 people. During matches held under strict security measures (strong restrictions), the main side (Main SS, Main S) and the back side (Back, Center) have a horizontal spacing of 2 seats. The north side (Home) has a horizontal spacing of 2 seats up to the 17th row, and a horizontal spacing of 3 seats from the 18th row onwards. The upper level has a horizontal spacing of 3 seats for all rows.
Therefore, when purchasing, please consider seats with a gap of 1 to 3 seats as adjacent seats.

<Strict Alert Status (Relaxed Restrictions) Match Held (50% Seat Limit for Each Seat Type)>
During the strict alert status (relaxed restrictions) match (50% seat limit for each seat type), please leave one seat empty in all areas in front, back, left, and right when you sit.

Therefore, when purchasing, please consider it as a consecutive seat if there is a vacant seat number.


※If you purchase seats automatically selected, even if they are consecutive seats according to the above rules, "we may not be able to provide consecutive seats. We will provide seats that are separated. If there is no problem, please check the approval and proceed with the procedure as it is." This cautionary statement will be displayed in the system, but please proceed as it is.
(Example)
During the period of strict restrictions (with a limit of 5,000 people),
when selecting two tickets, if you obtain seats "Row 1, Seat 1" and "Row 1, Seat 4",seats "Row 1, Seat 2" and "Row 1, Seat 3" are not available for sale, so please consider them as consecutive seats.


<Game held under strict alert level (relaxed restrictions) (50% capacity limit for each seat type)>
When selecting two tickets, if you obtain "Row 1 Seat 1 and Row 1 Seat 3", please consider that Row 1 Seat 2 is not available for sale and treat it as consecutive seats.



Also, please note that it is not guaranteed that seats can always be reserved together due to system limitations. Therefore, we recommend purchasing tickets by selecting individual seats.


[Remote Match (Game held without spectators)]
▽Target Match (Scheduled) *As of Jun 24 (Wed)

Meiji Yasuda J1 League
Jul 8 (Wed) Sec. 3 FC Tokyo vs Kawasaki Frontale (Kickoff at 19:30 / Ajinomoto Stadium)

You cannot watch the game at the stadium. There is a possibility that it may be considered for measures such as postponing the game, so please do not come to the stadium or its surroundings.
Even if you cannot come to the stadium, the team will fight with the support of the fans and supporters. We kindly ask you to watch the game on DAZN.
You can join here if you are not a member yet.
[Join DAZN here]https://prf.hn/click/camref:1101l38W9/creativeref:1011l20497



[Game held under strict restrictions (5,000 person limit)]
▽Targeted matches (scheduled) *as of 6/24 (Wed)
▽Targeted matches (scheduled) *as of 6/24 (Wed)
<2020 Meiji Yasuda J1 League>
・Jul 18 (Sat) Sec. 5 FC Tokyo vs Urawa Reds (Kickoff at 19:00 / Ajinomoto Stadium)

▽Seating Chart

※During the match, please refrain from standing and watching continuously

▽Price List




▽Ticket Sales Process

※Please check the headline news for each target match for the start of the lottery application.

Dear SOCIO Members,

We will be conducting a lottery for those who are 2020SOCIO members and wish to purchase tickets during the advance sales period.
- Eligibility: 2020SOCIO members
※Regardless of whether you have applied for a refund, all 2020SOCIO members are eligible.

- Number of tickets: 1 ticket per SOCIO number (up to 2 SOCIO numbers can be applied for simultaneously)
※Customers who have purchased "Family" or "Family2" tickets are also eligible to apply for 1 ticket each with "F1" or "F2" SOCIO numbers.
- Price: Member price
※Winners will be able to purchase tickets during the advance sales period.Please note that the winning rights will become invalid after the advance sales period, so please make sure to purchase during the advance sales period.
※We do not accept seat preferences at the time of lottery application. Winners will be determined on a first-come, first-served basis.
※If tickets are not sold out during the advance sales, you can purchase them at the member price from the advance sales date (up to 2 tickets per match).

We will conduct a lottery sale of pair seats for all of you who have pair sheets. Please check the separate notification that will be sent to you by mail.

Dear corporate season ticket holders,
Similar to SOCIO, we will conduct a lottery for those who can purchase at the member price during the advance sales period.
※Details regarding the lottery method and advance sales will be sent separately by mail.

Dear Club Support Members,
If tickets are not sold out in advance sales, you can purchase them at the member price from the advance sales date (up to 2 tickets per game).
※There will be no exchange of home free seat benefit tickets or invitation to back SU designated seats during matches held under super strict security conditions (strong restrictions). We appreciate your understanding and cooperation.

Regarding Wheelchair Seats and Induction Loop Seats
We will inform you of the details as soon as they are decided.

About Visitor Seats:

We will not be providing them to prevent the spread of infection.

▽Purchase Method
Due to "Identification and Notification of Contacts in Case of Infection", tickets will only be sold through Ticket FC Tokyo (J-League Ticket). Please note that tickets will not be sold at convenience stores or on the day of the stadium.
We recommend purchasing QR tickets to minimize contact between customers and staff.
◇Tickets for FC Tokyo are available here
※Please note that if you choose to pay at a convenience store, the payment and ticket issuance must be completed on the same day as the application date.

(Added on 7/9)

【Game held under strict security measures (relaxed restrictions) (50% capacity limit for each seat type)】
▽Targeted matches (scheduled) *as of July 9
<2020 Meiji Yasuda J1 League>
・Aug 1 (Sat) Round 8 FC Tokyo vs Sagan Tosu (19:00 kickoff / Ajinomoto Stadium)
※The Tosu match on Aug 1 (Sat) has been changed to a game held under extremely strict security measures (5,000 person limit).

Please check here for details.

▽Seating Chart

▽Price List


※On the day of the match, there will be no on-site ticket sales.

▽Ticket Sales Process


Dear SOCIO members,
We will be conducting an advance sales period for 2020 SOCIO members.
※No lottery will be conducted for matches held during the super strict state of emergency (strong restrictions) (5,000 people limit). All tickets will be sold on a first-come, first-served basis.
・Target audience: 2020SOCIO members
※All 2020SOCIO members are eligible, regardless of whether they have applied for a refund or not.
・Number of rights: 4 per SOCIO number
・Price: Member Price

Regarding pair seats, due to the seating arrangement, even during the state of heightened alert (relaxed restrictions), they will be sold through a lottery system. Please apply through the application form that we have sent by mail. We apologize for any inconvenience caused and appreciate your understanding.

【To all corporate annual ticket holders】
We will be implementing advance sales just like SOCIO.
※Details of pre-pre-sale, pre-sale, etc. will be sent separately by mail.

Dear Club Support Members,
If tickets are not sold out in the advance sale, Club Support Members for 2020 can purchase them at the member price (up to 4 tickets per game) from the advance sale date.
In addition, you can use the Home General Admission Benefit Ticket.
□ About using special benefit tickets
・Target seating types: Lower and upper home seats, as well as lower back north side seats
※No general admission seats are available as the match will be held under strict security measures. Please understand that you will need to exchange your coupon code for designated seats. There will be no additional charge.
・Exchange start date and time: Pre-sale date 8:00 onwards.
※Please note that the exchange will end when the eligible seat types are sold out.
・Exchange method: Please proceed to the Club Support Member exclusive benefit ticket exchange page.
◇For Big Frames/Middle/Regular exchanges, click here
◇For U-18 exchanges, click
here

□Notes
・One seat per coupon code must be processed. If you have multiple coupon codes, please enter one coupon code per seat and process them individually.
・If a U-18 member is redeeming the ticket, the seats will be spaced apart.
・Please note that it may be difficult to redeem tickets together if they need to be processed individually.
・If the designated seats are not sold out by the day before the match, ticket redemption will be available at the venue. We will inform you separately if this is the case. However, in order to avoid congestion at the match venue, we kindly ask that you redeem your tickets in advance if possible.
・If you have already purchased tickets after joining 2020SOCIO, you can purchase an additional 4 tickets as a Club Support Member by linking your Club Support Member ID to your J-League ID. Please be sure to link it to your own J-League ID.
※Please note that if you link your membership number to another person's J-League ID, your J-League ID membership information will be updated to match the Club Support Member information.
※If you join both SOCIO and Club Support Member at the same time, you will need to link your SOCIO number and Club Support Member number to your J-League ID separately. Please note that if you link one, the other will not be linked.

We will invite you to the designated back seat.
However, the seat type will be the upper back seat.
・Lottery period: Jul 10 (Fri) 10:00 - Jul 19 (Sun) 23:59
・Application method: You can apply from the members-only event reception page.
◇For details, click here

Regarding wheelchair seats and magnetic loop seats
Details will be announced as soon as they are determined.

About Visitor Seats
We will set it up. Please check the seat layout for details.
Visiting team supporters are not allowed to cheer in the FC Tokyo support area (home seats, back seats, home center seats, main SS north side, main S designated seats north side, home SG, back SB).
Visitor team support is only available in the Main SS South, Main S Reserved Seat South Upper/Lower, and Visitor Seats.

□Purchase Method
Due to "Identification and Notification of Contacts in Case of Infection", tickets will only be sold through Ticket FC Tokyo (J-League Ticket). Please note that tickets will not be sold at convenience stores or on the day of the match at the stadium. We apologize for any inconvenience.
We recommend purchasing QR tickets to minimize contact between customers and staff.
◇Tickets for FC Tokyo are here

※Please note that if you choose to pay at a convenience store due to the sales period, the payment and ticket issuance must be made on the same day as the application date.