NEWSNews

2020.7.20[Ticket]

[7/20 Update] [Important] Handling of tickets for future matches


[Updated: 7/20]
The match against Tosu on 8/1 has been changed to be held under strict restrictions (strong limitations) with a limit of 5,000 spectators, so we have added an update.
◇Regarding tickets for the Tosu match, please click here


[Updated: 7/9]
We have added information about ticket handling for matches held under strict restrictions (relaxed limitations) with 50% capacity for each seat type.



The J.League has decided to resume the 2020 Meiji Yasuda J.League, which has been postponed due to the impact of the novel coronavirus, starting from Jul 4 (Sat) for the J1 League.

"Starting from remote matches (games held without spectators), we plan to gradually transition to games held with spectators. Please check the following for the handling of tickets at each stage. For undecided parts, we will inform you as soon as the details are determined."
There is a possibility that restrictions, transition periods, and operating methods may change suddenly due to the spread of the new coronavirus infection, government announcements, and decisions by each local government.

▷Remote matches (matches held without spectators) details here
▷Matches held under strict precautions (5,000 person limit) details here
▷Matches held under heightened precautions (50% capacity limit for each seat type) details here

▼Major changes during the super strict and strict alert periods in matches
①All seats are designated seats
In order to identify and notify close contacts in case of infection, please be seated in designated seats.Please note that seat changes after purchase are not allowed.
Also, please note that due to restrictions on entry and designated seating, the seating arrangement and prices may differ from regular matches. Please be aware of this when making a purchase.
Seats up to the 19th row of the lower stands are expected to get wet in the rain. On the day of the event, in order to prevent the spread of infection, we strictly prohibit watching the game by moving to seats or aisles that are covered by a roof and are available. Please make sure to watch the game from the seat you have purchased, so please be careful when making your purchase.
Due to the designation of all seats, priority entry for SOCIO will not be implemented.

② Tickets sold only through FC Tokyo (J-League Tickets)
Similar to point 1, tickets will only be sold through FC Tokyo (J-League Tickets) for the purpose of identifying and notifying contacts in the event of an infection.

③ Seat spacing
To prevent the spread of infection, please maintain a distance of 1 to 3 seats between you and others in front, behind, and to the sides.Accompanying persons, including family members who came with you, must also maintain spacing (children in preschool can sit on laps).

④ Tickets will be on sale about one week before the match
Due to the possibility of changes in restrictions on match hosting depending on the spread of COVID-19, ticket sales will be conducted for each match, starting approximately one week before the match date. Additionally, the first day of advance, pre-sale, and general sales will start at 8:00 AM.

⑤ Temperature measurement
On the day of the event, temperature measurements will be conducted at the entrance gate. If your temperature is 37.5°C or higher, entry will be denied even if you have a ticket, so please be aware of this.

⑥ Area-specific exit
When exiting, you will be asked to leave according to the area where you are seated. Please follow the announcements when exiting.

There are many points that are different from usual, regardless of tickets. We will inform you of the operation method for restricted matches at a later date, so please check it. In addition, the J-League has released the New Coronavirus Infection Control Guidelines, so please also check the information, understanding, and cooperation matters for fans and supporters.
(Protocol 7: Please check the XXVII. Fan Support section for information on limited match hosting)

▼Definition of consecutive seats when there is a gap between seats and precautions when purchasing tickets

<Match held under strict security measures (strong restrictions) (5,000 person limit)>

As mentioned earlier, during games with restrictions, please maintain social distancing when taking your seat.
The above diagram shows the seating arrangement for matches held under strict security measures (strong restrictions), with a limit of 5,000 people. During matches held under strict security measures (strong restrictions), the main side (Main SS, Main S) and the back side (Back, Center) have a horizontal spacing of 2 seats. The north side (Home) has a horizontal spacing of 2 seats up to the 17th row, and a horizontal spacing of 3 seats from the 18th row onwards. The upper level has a horizontal spacing of 3 seats for all rows.
Therefore, when you make a purchase, please consider seat numbers with 1 to 3 vacant seats as consecutive seats.

<Matches held during strict alert (relaxed restrictions) (50% capacity for each seat type)>
During matches held under strict alert (relaxed restrictions) (50% capacity for each seat type), you will be seated with one seat empty in front, behind, left, and right in all areas.

Therefore, when purchasing, please consider it as a consecutive seat if there is an empty seat number 1.


※If you purchase seats automatically selected, even if they are consecutive seats according to the above rules, "we may not be able to provide consecutive seats. We will provide seats that are separated. If there is no problem, please check the approval and proceed with the procedure as it is." This cautionary statement will be displayed in the system, but please proceed as it is.
(Example)
During the period of strict restrictions (with a limit of 5,000 people),
when selecting two tickets, if you obtain seats "Row 1, Seat 1" and "Row 1, Seat 4",seats "Row 1, Seat 2" and "Row 1, Seat 3" are not available for sale, so please consider them as consecutive seats.


<Game held under strict restrictions (with relaxed limitations) (50% capacity for each seat type)>
When selecting two tickets, if you obtain "Row 1 Seat 1" and "Row 1 Seat 3", please note that Seat 2 is not available for sale and consider it as a consecutive seat.



Also, it is not always possible to obtain seats together in the system, so we strongly recommend purchasing by selecting individual seats.


【Remote Match (Match held without spectators)】
▽Target Matches (Planned) as of 6/24 (Wed)
<2020 Meiji Yasuda Life Insurance Company J1 League>
July 8 (Wed) Sec. 3 FC Tokyo vs Kawasaki Frontale (19:30 kickoff / Ajinomoto)

You cannot watch the game at the stadium. There is a possibility that it may be considered for measures such as postponing the game, so please do not come to the stadium or its surroundings.
Even if you cannot come to the stadium, the team will fight with the support of the fans and supporters. We kindly ask you to watch the game on DAZN.
You can join here if you are not a member yet.
[Join DAZN here]https://prf.hn/click/camref:1101l38W9/creativeref:1011l20497



[Match held under strict restrictions (5,000 people limit)]
▽Target Matches (Scheduled) as of 6/24 (Wed)
<2020 Meiji Yasuda J1 League>
・Jul 18 (Sat) Sec. 5 FC Tokyo vs Urawa Reds (Kickoff at 19:00 / Ajinomoto Stadium)

▽Seating Chart

※During the game, please refrain from standing and watching.

▽Price List




▽Ticket Sales Process

* We will notify you via headline news at the start of the lottery application for each target match, so please check.

<To all SOCIO members>

A lottery application will be held for those who are 2020 SOCIO members to purchase during the advance sales period.
・Eligible persons: 2020 SOCIO members
* All 2020 SOCIO members are eligible, regardless of whether a refund request has been made.

・Number of rights: 1 ticket per SOCIO number (up to 2 SOCIO numbers can apply simultaneously)
* Customers who have purchased "Family" or "Family 2" ticket types also have the right to apply for 1 ticket each with their "F1" and "F2" SOCIO numbers.
・Price: Member price
* Those who win will be able to purchase during the advance sales period. If the advance period is missed, the winning rights will be invalid, so please be sure to purchase during the advance period.
* Desired seat types are not accepted at the time of lottery application. It will be first-come, first-served among the winners.
* If not sold out during the advance sales, you can purchase at member prices from the advance sales date (up to 2 tickets per match)

We will hold a lottery sale for pair seats for those who have pair seats. We will send you a separate notification by mail, so please check it.

<For corporate annual ticket holders>
Similar to SOCIO, we will conduct a lottery for those who can purchase at member prices during the pre-sale period.
※For details on the lottery method and advance sales, we will send them separately by mail.

<For Club Support Members Only>
If not sold out in advance sales, you can purchase at member price from the advance sales date (up to 2 tickets per game).
* During the ultra-strict security measures (strong restrictions) for match開催, there will be no exchange of home free seating benefit tickets or invitations for back SU designated seats. We appreciate your understanding.

<About wheelchair seats and magnetic loop seats>
We will inform you as soon as the details are decided.

<About visitor seats>

To prevent the spread of infection, they will not be installed.

▽ Purchase method
Tickets will only be sold through FC Tokyo (J.League Tickets) for the purpose of "identifying and notifying contacts in the event of an infection." There will be no sales at convenience stores or on-site ticket sales at the stadium on the day of the match, so we appreciate your understanding.
We recommend purchasing QR tickets to minimize contact between customers and staff.
◇Ticket FC Tokyo here
※Please note that if you choose to pay at a convenience store, the payment and ticket issuance must be completed on the same day as the application date.

(Updated on 7/9)

【Match held under strict measures (relaxed restrictions) (50% capacity limit for each seating type)】
▽Target Matches (Scheduled) as of Jul 9
<2020 Meiji Yasuda Life Insurance Company J1 League>
・Aug 1 (Sat) Sec. 8 FC Tokyo vs Sagan Tosu (19:00 kickoff / Ajinomoto Stadium)
*The match against Tosu on Aug 1 (Sat) has been changed to be held under ultra-strict measures (strong restrictions) with a limit of 5,000 people.
Please check here for details.


▽Seating Chart

▽Price List


※Tickets will not be sold at the venue on the day of the match.

▽Ticket Sales Process


Dear SOCIO members,
We will be conducting an advance sales period for 2020 SOCIO members.
※No lottery will be conducted for matches held during the super strict state of emergency (strong restrictions) (5,000 people limit). All tickets will be sold on a first-come, first-served basis.
・Target audience: 2020SOCIO members
※All 2020SOCIO members are eligible, regardless of whether they have applied for a refund or not.
・Number of rights: 4 per SOCIO number
・Price: Member Price

Regarding pair seats, due to the seating arrangement, even during the state of heightened alert (relaxed restrictions), they will be sold through a lottery system. Please apply through the application form that we have sent by mail. We apologize for any inconvenience caused and appreciate your understanding.

【To all corporate annual ticket holders】
We will be implementing advance sales just like SOCIO.
※Details such as pre-sale and advance sale will be sent separately by mail.

<For Club Support Members Only>
If not sold out in advance sale, Club Support Members for 2020 can purchase tickets at member price (up to 4 tickets per game) starting from the advance sale date.
In addition, you can use the Home General Admission Benefit Ticket.
□ About using special benefit tickets
・Target seating types: Lower and upper home seats, as well as lower back north side seats
* Due to the strict security measures, there will be no free seating available. Please exchange your designated seat using the coupon code you have. Please note that there will be no additional charges.
・Exchange start date and time: Pre-sale date 8:00~
* Please note that the exchange will end once the target seat types are sold out.
・Exchange method
Please proceed from the special ticket exchange page for club support members only.
◇ For Big Frames/Middle/Regular exchanges, click here
◇ For U-18 exchanges, click
here

□ Notes
・You must process one seat per coupon code. If you have multiple coupon codes, you will need to enter each coupon code individually and process them separately.
・If U-18 members are exchanging, they will also need to maintain seat spacing.
・Since exchanges are done individually, it may be difficult to exchange for seats next to each other, so please be aware in advance.
・Ticket exchanges at the venue will only be conducted if the target seats have not sold out by the day before the match. If this occurs, we will provide further information. However, to avoid congestion at the match venue, we kindly ask that you exchange tickets in advance as much as possible.
・If you have already purchased a membership for 2020SOCIO, you can purchase an additional 4 tickets as a club support member by linking your club support member number to your J.League ID. Please make sure to link it to your own J.League ID.
* If you link your member number to someone else's J.League ID, the member information for the J.League ID will be updated to the member information registered as a club support member, so please be careful.
* If you have joined both SOCIO and club support members at the same time, you will need to process the linking for both the SOCIO number and the club support member number separately to your J.League ID. If you link one, the other will not be linked, so please be aware.

We will invite you to the designated back seat.
However, the seat type will be the upper back seats.
・Lottery period: Jul 10 (Fri) 10:00 to Jul 19 (Sun) 23:59
・Application method: You can apply from the member event reception dedicated page.
◇For details, please see here

<About wheelchair seats and magnetic loop seats>
We will inform you as soon as the details are decided.

<About visitor seats>
will be installed. For more details, please check the seating chart.
In the FC Tokyo support area (home seats, back seats, home center seats, main SS north side, main S designated seats north side, home SG, back SB), cheering for the visiting team is not allowed.
Cheering for the visiting team is only allowed in the main SS south side, main S designated seats south side upper and lower levels, and visitor seats only.

□Purchase Method
Due to "Identification and Notification of Contacts in Case of Infection", tickets will only be sold through Ticket FC Tokyo (J-League Ticket). Please note that tickets will not be sold at convenience stores or on the day of the match at the stadium. We apologize for any inconvenience.
We recommend purchasing QR tickets to minimize contact between customers and staff.
◇FC Tokyo Ticketshere

※Please note that if you choose to pay at a convenience store, the payment and ticket issuance must be completed on the same day as the application date due to sales period constraints.