NEWSNews

2020.7.08[Ticket]

[Added on 7/8] About the ticket sales for the Urawa match on 7/18 (Sat)

Regarding the ticket sales for the 2020 Meiji Yasuda J1 League Matchday 5 against Urawa Reds on 7/18 (Sat) (kickoff at 19:00 at Ajinomoto Stadium), we would like to inform you.

Note: This game is planned to be held under strict security measures (strong restrictions) with a limit of 5,000 spectators.
※As of Jun 26 (Fri)

[Updated: 7/8]
・The lottery results for those who can purchase in advance at the member price during the SOCIO and corporate annual ticket pre-sale period will be delivered today at 17:00. If you have not received an email today, we apologize for the inconvenience, but please contact SOCIO: socio@fctokyo.co.jp
Corporate annual ticket: hojin@fctokyo.co.jp by 12:00 on July 10 (Fri). We apologize for any inconvenience, but we cannot respond to inquiries that have exceeded the deadline.
・Even if you win, please note that it will be a first-come, first-served purchase within the winners, and it is not guaranteed that you can purchase the desired seat type, seat, or adjacent seat with the simultaneous applicants. Also, please be aware that the right to win is only during the advanced sales period (Jul 11 (Sat)).
・If not sold out in advance sales, we will conduct advance sales targeting SOCIO, corporate annual tickets, and club support members from 8:00 on the following day, Dec 12 (Sun).
・If not sold out in advance sales, general sales will be conducted from 8:00 on the following day, Sep 13 (Mon).




□Target Match
2020 Meiji Yasuda J1 League Sec. 5
Jul 18, 2020 (Sat) FC Tokyo vs Urawa Reds (Kickoff at 19:00 / Ajinomoto Stadium)

Seat Allocation Diagram

※Please refrain from standing and watching during the game

Price List

※There is no same-day ticket sales at the stadium on the day of the match.

▽Ticket Sales Process

※Seats that have been reserved the day before but have not been paid by the deadline will expire, and will be resold starting at 10:00 AM the next day.
Example) If you secured a seat by purchasing a ticket at a convenience store on 7/11 (Sat), but did not make the payment or issue the ticket by 23:59 on the day, the seat will be considered sold out when sales start at 8:00 on 7/12 (Sun), but it will be available for purchase at 10:00.



【Dear SOCIO Members】
We will conduct a lottery for 2020 SOCIO members to apply and purchase tickets during the pre-sale period.
・Target audience: 2020SOCIO members

※All 2020SOCIO members are eligible, regardless of whether they have applied for a refund or not.
・Number of rights: 1 per SOCIO number (up to 2 SOCIO numbers can be applied for simultaneously)
※ Customers who have purchased "Family" and "Family2" tickets are also entitled to apply for one ticket each with the SOCIO numbers "F1" and "F2".
・Price: Member Price
◇To apply
here

□Notes
We will send out acceptance/rejection emails on Jul 8 (Wed).If you have not received the email, we apologize for the inconvenience, but please contact socio@fctokyo.co.jp by 12:00 on Jul 10 (Fri). Please understand that we cannot respond to inquiries that exceed the deadline.
・To identify and notify close contacts in case of infection, please be seated in assigned seats.
・To prevent the spread of infection, please leave 1-3 seats empty in front, behind, left, and right when seated. Accompanying individuals, including family members who come together, should also leave empty seats between them. (Preschool children can sit on the lap)
・To prevent the spread of infection, moving to seats or aisles under the roof or vacant seats is strictly prohibited.
・Even if you win, the purchase will be on a first-come, first-served basis among the winners, and it is not guaranteed that you can purchase the desired seat type, seat, or adjacent seat with the simultaneous applicant, so please understand.
・For each SOCIO number, you can apply for one ticket. (Up to two SOCIO numbers can be applied for simultaneously)
※Regardless of whether you apply for a refund or decline, all 2020 SOCIO members are eligible.
※Customers who have purchased "Family" and "Family 2" tickets have the right to apply for one ticket each with the SOCIO numbers "F1" and "F2" respectively.
・Please note that if there are multiple applications made by both the "applicant" and "simultaneous applicant" using the same SOCIO number, all applications will be considered invalid.
・Winners will be sent the "URL" and "serial code" required for purchasing tickets.
・Ticket sales will start approximately one week before the match day. In addition, the sales start from 8:00 AM on the first day of SOCIO pre-sale, member pre-sale, and general sale respectively.
・Please note that winning ("URL" and "serial code") will become invalid after the "SOCIO pre-sale period" has passed.
・Please note that we cannot cancel or reissue "serial codes" if the desired seat type or adjacent seat cannot be secured. Thank you for your understanding.
・Temperature measurement will be conducted at the entrance gate. If your temperature is 37.5℃ or higher, entry will be denied and we cannot refund the ticket price, so please understand.
・Children who have not yet entered school do not need a ticket as long as they watch the game on their guardian's lap.
- We strictly prohibit listing on auctions and other platforms.

We will conduct a lottery sale of pair seats for all of you who have pair sheets. Please check the separate notification that will be sent to you by mail.



[Corporate Annual Ticket Holders]
Like SOCIO, we will conduct a lottery for those who can purchase at the member price during the advanced sales period.
◇Applications
here
*Details of advanced sales, pre-sales, etc. will be sent separately by mail.

□Notes
・We will send out acceptance/rejection emails by Jul 8 (Wed). If you have not received an email, please contact us at hojin@fctokyo.co.jp by 12:00 on Jul 10 (Fri). We apologize for any inconvenience, but we will not be able to respond to inquiries received after the deadline.
・Please be seated in designated seats for the purpose of identifying and notifying close contacts in the event of an infection.
・To prevent the spread of infection, please leave a gap of 1 to 3 seats in front, behind, left, and right when taking your seat. Accompanying individuals, including family members who came together, should also leave a gap between seats. (Infants can sit on the lap)
- In order to prevent the spread of infection, we strictly prohibit watching the game by moving to seats or aisles that are covered by a roof and are vacant.
・The maximum number of tickets that can be applied for is limited to the number of seats purchased for the 2020 season.
・Please understand that not all seats applied for will be selected.
- Even if you win, it will be a first-come, first-served purchase among the winners, and it is not guaranteed that you will be able to purchase the desired seat type and seat. Please understand.
・Winners will be sent the "URL" and "serial code" required for purchasing tickets.
・Ticket sales will start approximately one week before the match day. In addition, the sales start from 8:00 AM on the first day of SOCIO pre-sale, member pre-sale, and general sale respectively.
・Please note that winning ("URL" and "serial code") will become invalid after the "SOCIO pre-sale period" has passed.
・Please note that we cannot cancel or reissue "serial codes" if the desired seat type or adjacent seat cannot be secured. Thank you for your understanding.
・Temperature measurement will be conducted at the entrance gate. If your temperature is 37.5℃ or higher, entry will be denied and we cannot refund the ticket price, so please understand.
・Children who have not yet entered school do not need a ticket as long as they watch the game on their guardian's lap.
- We strictly prohibit listing items for auction or similar activities.



[For Club Support Members]
If not sold out in advance sales, you can purchase at the member price from the advance sales date (up to 2 tickets per game).
※During matches held under strict security measures (strong restrictions), there will be no exchange of home general admission tickets or invitations to back SU designated seats. We kindly ask for your understanding.



[About wheelchair seats and magnetic loop seats]
◇For more details, click here



[About visitor seats]
We will not be providing visitor seats for the prevention of infection spread.



□Purchase Method
Due to "Identification and Notification of Close Contacts in Case of Infection", tickets will only be sold through FC Tokyo (J-League Ticket). Please note that tickets will not be sold at convenience stores or on the day of the match at the stadium.
We recommend purchasing QR tickets to minimize contact between customers and staff.
◇Ticket FC Tokyo is here

Differences in ticketing and payment methods
Due to the short sales period, the available purchase time varies depending on the ticketing and payment methods.
Please check the following and be careful not to invalidate the secured seat.

▽QR ticket issuance / credit or online payment
・Advance sale→Available for purchase from Jul 11 (Sat) 8:00 to Jul 11 (Sat) 23:59
・Pre-sale → Available for purchase from Jul 12 (Sun) 8:00 to Jul 17 (Fri) 23:59
・General sales → Available for purchase from Jul 13 (Mon) 8:00 to Jul 17 (Fri) 23:59

▽Convenience store ticket issuance/credit or online payment
・Advance ticket sales → Jul 11 (Sat) 8:00 to Jul 11 (Sat) 23:59 (Tickets can be purchased until the end of the game)
・Advance sales → Available for purchase from Jul 12 (Sun) 8:00 to Jul 17 (Fri) 23:59 (Tickets can be issued until the end of the game)
・General sales → Available for purchase from Jul 13 (Mon) 8:00 to Jul 18 (Sat) 19:00 (Ticket issuance available until the end of the match)

▽Convenience store ticket issuance/convenience store payment
・Advance sales→Jul 11 (Sat) 8:00 AM - Jul 11 (Sat) 11:00 PM
※Payment and ticket issuance available until 11:30 PM on Jul 11. If exceeded, reserved seats will become invalid.
・Advance sales→Jul 12 (Sun) 8:00 AM - Jul 17 (Fri) 11:00 PM each day
※Payment and ticket issuance available until 11:30 PM on the day of application. If exceeded, reserved seats will become invalid.
・General sales→Jul 13 (Mon) 8:00 AM - Jul 17 (Fri) 11:00 PM each day
※Payment and ticket issuance available until 11:30 PM on the day of application. If exceeded, reserved seats will become invalid.
※On the day of the 18th game, applications are accepted until 7:00 PM.
※Please note that the application period and payment/ticket issuance period have changed from the initial announcement.

Note: "For the identification and notification of contacts in case of infection, tickets will only be sold through FC Tokyo (J-League Ticket). Please note that tickets will not be sold at convenience stores or on the day of the match at the stadium ticket booth."
Additionally, we recommend purchasing QR tickets to minimize contact between customers and staff.

▼Definition of consecutive seats when there is a gap between seats and precautions when purchasing tickets

As follows, please sit with a space between seats when holding matches with restrictions.
During the state of emergency (strong restrictions), matches will be held with a limit of 5,000 people. The main side (Main SS, Main S) and the back side (Back, Center) will have a distance of 2 seats horizontally. The north side (Home) will have a distance of 2 seats horizontally up to the 17th row, and from the 18th row onwards, there will be a distance of 3 seats horizontally. The upper level will have a distance of 3 seats horizontally for all rows.
Therefore, when purchasing, please consider it as consecutive seats if there are 1 to 3 vacant seats with consecutive seat numbers.
※If you purchase seats automatically selected, even if they are consecutive seats according to the above rules, the system will display the following cautionary message: "We were unable to provide consecutive seats. We will provide seats that are separated. If this is not a problem, please check the approval box and proceed with the procedure as it is.". Please proceed as it is.
(Example) When you select two seats and get "Row 1 Seat 1 and Row 1 Seat 4", seats Row 2 Seat 2 and Seat 3 are not available for sale, so please consider them as consecutive seats.


Note: It is also possible to purchase tickets with automatic seat selection at the time of purchase, but please note that it is not guaranteed to be able to secure adjacent seats due to system limitations. We recommend purchasing tickets with individual seat selection.

[Automatic Seat Selection Rules]
It is possible to purchase tickets with automatic seat selection at the time of purchase, but please note that the seats will be automatically selected according to the following rules. We recommend that you purchase seats by selecting them individually using "Individual Seat Selection".

・Automatic Selection Rule
Select a seat that is "close to the pitch" and "close to the center area" from the available seats within the selected seat type.


[Red filled area] Seats that have already been sold
[Gray filled area] Seats that were not originally for sale
[Yellow filled area] Seats currently on sale

In the above case, if you choose automatic selection and purchase 2 tickets, it will be "vacant seats in rows 7, seat 4 and row 7, seat 7 are adjacent". However, in the case of automatic selection, seats that are "close to the pitch" and "close to the center area" will be automatically selected, so "row 3, seat 4 and row 6, seat 2" will be selected.
If you choose individual seats, you can select and purchase seats by yourself. You can also purchase seats as "7th row, seat 4 and 7th row, seat 7" together. Please purchase individual seats.

▼Major Changes in the Super Strict Security System Match
①All Seats Designated Seating
For the identification and notification of close contacts in case of infection, please be seated in designated seats. Please note that seat changes after purchase are not allowed.
Also, please note that the seat arrangement and prices for this match are different from regular matches due to the conversion to assigned seating. Please be careful when making your purchase.
Seats up to the 19th row in the lower stands are expected to get wet in the rain. On the day of the event, in order to prevent the spread of infection, we strictly prohibit watching the game by moving to seats or aisles that are covered or vacant. Please make sure to watch the game from the seat you have purchased, so please be careful when making your purchase.
With the conversion to all reserved seating, there will be no priority entry for SOCIO members.

②Ticket sales only for FC Tokyo (J-League Ticket)
Due to the identification and notification of close contacts in case of infection, ticket sales will be limited to FC Tokyo (J-League Ticket) only.

③Seat Spacing
To prevent the spread of infection, please leave 1-3 seats empty between you and others in front, behind, left, and right when you take your seat. Please also leave a space between you and accompanying individuals, including family members who came with you (lap seating is allowed for preschool children).

Tickets will be on sale approximately 1 week before the match.
Due to the changing restrictions on match attendance based on the spread of the novel coronavirus infection, ticket sales will be conducted for each match, starting approximately 1 week before the match day. In addition, the sales start time for the pre-sale, advance sale, and general sale will be 8:00 AM.

⑤Temperature Measurement
On the day of the event, temperature measurement will be conducted at the entrance gate. Please note that if your body temperature is 37.5℃ or higher, you will be denied entry even if you have a ticket.

⑥Area-specific Exit
We plan to have exits for each seating area when you leave. Please follow the announcements when exiting.

There are many points that are different from usual, regardless of other tickets. We will inform you of the operation method during restricted matches at a later date, so please check it.