In matches under a state of heightened alert and strict security measures, in addition to the J-League's common spectator manners and rules, new measures have been established for game hosting and viewing methods as a response to the COVID-19 pandemic.
FC Tokyo will proceed with preparations for match hosting in accordance with the "J.League New Coronavirus Infection Control Guidelines".
Please check the following for the viewing manners at the 9/2 (Wednesday) 2020 J-League YBC Levain Cup Prime Stage Quarterfinals vs Nagoya Grampus (19:00 kickoff / Ajinomoto Stadium).
There is a possibility that restrictions, transition periods, and operating methods may change suddenly due to the spread of the new coronavirus infection, government announcements, and decisions by each local government.
Q&A regarding spectator manners is here
□Things expected from all visitors
(1)Please refrain from attending if it is not possible, with courage.
・If you are not feeling well (e.g. fever, cough, sore throat, fatigue, abnormal taste or smell)
・If there are individuals in your cohabiting family or close acquaintances who are suspected of being infected
・If there is travel to countries or regions that have been subject to entry restrictions and a mandatory observation period by the government within the past 14 days, or if there has been close contact with residents of such countries or regions
(2) Please refrain from shaking hands, hugging, etc.
(3) Please maintain social distance (when entering and exiting, in lines for the restroom, etc.).
※Please use the restroom and shops during the period just before the start of the match or during halftime when it is particularly crowded, if possible, at a different time.
(4) Please wear a mask at the stadium.
※If you remove your mask for heatstroke prevention, please be sure to observe social distancing and cough etiquette.
※The key points for preventing heatstroke in the "New Lifestyle" announced by the Ministry of the Environment and the Ministry of Health, Labour and Welfare are here
(5) Please wash your hands and sanitize your hands frequently.
※Please bring disinfectant (portable bottle, etc.) as much as possible from the perspective of infection prevention.
(6) Bringing alcohol is prohibited. Drinking alcohol inside the venue is strictly prohibited. If found, it will be confiscated. (Not returnable)
□ Items to bring when watching a game
When coming to the stadium, please bring the following items in addition to your ticket.
・Mask
・Handkerchief
□Entry and exit to the stadium
(1)Your body temperature will be measured at the entrance gate, and if it is 37.5 degrees or higher, you will not be allowed to enter. Please note that even if you are denied entry, there will be no refunds. In addition, we may ask for your contact information when denying entry.
(2) Hand sanitizers will be installed at all entrances. Please be sure to sanitize your hands.
※Please bring disinfectant in portable bottles or similar containers and perform frequent hand sanitization from the perspective of infection prevention.
(3) The entrance gates vary depending on the seat type. (Refer to the diagram below)
・Main 3 Gates: Main SS Seats, Main S Seats
・North Gate 2: SERRAO seats, back seats, home seats
(4) We plan to have regulated exits after the game from the perspective of infection prevention.
We are planning to have the following players leave the field in the order listed below. However, please note that we will provide instructions through the in-stadium announcement, so please follow the instructions and cooperate with us in leaving the field. Thank you for your cooperation.
In addition, due to the regulation expulsion, the players will not be allowed to make a lap around the stands after the end of the game. Thank you for your understanding.
・The regulation expulsion will start after the player has left the pitch.
・1st: Main SS seats, Main S seats
・2nd: Home seats
・3rd: Center seats, Back seats
※We plan to announce the expulsions every 5-10 minutes.
※During the player's greeting, all seat types are allowed to leave.
(5) Re-entry is not allowed.
(6) We do not reserve a place to secure the order of admission before the opening.
□Events and Shops
(1) Events will be held with sufficient consideration for social distancing.
※Information regarding the events to be held will be provided on the official homepage, etc.
(2) Mascots do not greet outside the field or in the concourse.
※Details of mascot appearances will be provided on the official homepage, etc.
(3) Food and beverage (excluding alcohol) sales are available.
※Alcohol sales are not available. Also, bringing alcohol is prohibited. Drinking alcohol inside the venue is strictly prohibited. If found, it will be confiscated. (Non-returnable)
※Due to expected congestion at the venue's shops, please bring non-alcoholic food and drinks as much as possible for infection prevention.
※Information about the food and beverage vendors that will be implemented will be provided on the official homepage, etc.
(4) Goods sales will be conducted.
※The stores where the event will be held will be announced on the official homepage, etc.
(5) No temporary smoking area will be set up.
When lining up at events, food and drink stalls, and merchandise stalls, please be mindful of social distancing and leave space between each other.
□How to Watch
(1)During the game, it is prohibited to move from your seat (sitting next to someone without leaving space, moving to the front of the stand to talk to players, moving to a dry spot during rain, etc.).
(2) There are no visitor seats available. Please note that entry, watching, and cheering while wearing the away team's uniform and merchandise are not allowed.
Outside the stadium, please ensure social distancing and avoid actions that pose a risk of infection, such as speaking loudly, singing, cheering, and crowding.
□Support Style
The prohibited actions are as follows:
・Inciting support
・Cheering by singing or making noise, blowing a whistle
・Clapping hands ※Applause is allowed.
・"Waving" or "spinning" towels, mufflers, flags, etc.
- Use of megaphones including Tramega
・Musical instruments such as drums
・High five, shoulder huddle
・Support with the use of big flags
・Acts such as displaying gate flags on seats that cause inconvenience to other customers
Regarding the display of banners (flags, banners, etc.)
Banner (flags, banners, etc.) display locations have been determined. Please refrain from displaying them in locations other than the designated ones. Please follow the instructions of the staff when displaying them.
【Submission designated location】
・Lower level: Front row seats (excluding Main Stand and Back Stand)
・Upper level: Front and back of the back stand
【Display time】
・Due to infection prevention, banners (flags, banners, etc.) will be displayed with a time difference.
・For those who are preparing banners (flags, banners) in advance, please gather at the "Euro Sports Ajinomoto Stadium Store Triangle Plaza" inside the stadium grounds 120 minutes before the opening.
・Temperature measurement will be conducted for those who are preparing in advance, and please note that you will not be allowed to enter if your temperature is 37.5 degrees Celsius or higher.
・In addition, banners (flags, banners) can also be displayed after the opening.
※Visitor's banners cannot be displayed.
※The use of adhesive tape when attaching banners is prohibited.
□Other Prohibited Items
・When visiting, please arrive at the stadium after the opening time.
・Please refrain from waiting near the player bus area or the staff entrance.
・Please do not come to the stadium or its vicinity if you do not have a ticket.
J League Unified Prohibition Rules (J League Common Spectator Etiquette & Rules) and FC Tokyo Soccer Match Management Regulations, as well as J League New Coronavirus Infection Control Guidelines, please comply with them.
□Q&A
Q1. I'm feeling a little unwell, but my temperature is not over 37.5 degrees. Is it okay to go to the stadium?
A1. If you are feeling unwell, regardless of your body temperature, please have the courage to refrain from coming to the venue.
Q2. Is there a shuttle bus?
A2. During the super strict security period (with a limit of 5,000 people or less), shuttle bus services will not be available. Please use regular bus services.
Q3. Is there a waiting line before the gate opens?
A3. There is no waiting line before the gate opens. All seats are designated seats. Please refrain from coming to the stadium before the gate opens.
Q4. Will the Blue-Red Park be held?
A4. During the super strict security period (with a limit of 5,000 people or less), AO-AKA PARK will not be held. Please enjoy AO-AKA PARK Online, which is being streamed on the official YouTube channel.
Q5. Can I bring in drinks and food containing alcohol?
A5. Bringing alcohol is prohibited. In order to observe stadium etiquette, we ask that you refrain from drinking alcohol inside the stadium. Bringing food and drinks other than alcohol is not restricted. However, bottles and cans must be transferred to paper cups as usual.
Q6. Will it be crowded during entry and exit?
A6. Please expect congestion if you arrive just before the start of the match. Please arrive with plenty of time.
In addition, in order to alleviate congestion at the time of exit, we will implement regulated exits after the end of the game.
Q7. Is it okay to place a uniform on the vacant seat next to me?
A7. No problem. However, please inform the people around you before placing it.
Q8. How can we create excitement when announcing the members?
A8. Shouting and inciting the surrounding crowd with clapping is prohibited. Please liven up the atmosphere with applause.
Q9. It's been a while since I last watched a game at Ajinomoto Stadium. I want to sing "You'll Never Walk Alone" to welcome the players.
A9. Singing out loud is prohibited. It is allowed to raise scarves, etc.
Q10. How can we liven up the atmosphere when players enter?
A10. Shouting and inciting the surrounding crowd with clapping is prohibited. Please enjoy and liven up the atmosphere with applause.
Q11. Is it allowed to raise a towel scarf?
A11. No problem.
However, please refrain from displaying anything that may cause inconvenience to those around you. Also, waving or spinning towel scarves, etc. is prohibited.
Q12. Can the gate flag (game flag) be raised?
A12. Displaying gate flags is not prohibited. However, please refrain from displaying flags that may cause inconvenience to those around you.
Q13. Do you have to remain silent during the game?
A13. There is no prohibition on natural voices and applause that occur during the game. Please applaud actively for good plays and support the players.
However, clapping and cheering out loud, which can lead to group support, are prohibited for infection prevention.
Q14. Can I move seats when it rains or when players approach?
It is prohibited to move from your seat during the game.
Q15. Are there any rules for waiting in line inside the stadium?
A15. Please line up in the waiting line at food and drink shops, merchandise shops, toilets, etc. while maintaining social distance according to the guidance (such as floor markings) provided.
Please avoid using the restroom or the shops during the moments just before the start of the match or during halftime, as they tend to be crowded.
Q16. Are there any food and beverage stalls inside the stadium?
A16. The stadium shop is open. However, alcoholic beverages are not sold.
Also, you are allowed to bring in food and drinks other than alcohol. Please consider bringing your own to help alleviate congestion inside the venue.
Q17. Can I take off my mask even though it's hot?
A17. It is not a problem to remove the mask for heatstroke prevention. If you remove the mask, please be sure to maintain a social distance from those around you and consider cough etiquette.
Q18. Is there a merchandise store?
A18. The merchandise store will be open for business, but the items available for sale will be limited.
There are no new products available on the day of the match, so please consider using the official online store.
Q19. Is there a gachapon?
A19. We sell gachapon, but it is not sold through regular vending machines. Our sales staff will hand you the products.
Also, please refrain from activities such as exchanging goods that may lead to congestion.
Q20. Is alcohol disinfection installed?
A20. Alcohol disinfection is installed inside the venue, but please bring your own alcohol disinfection as much as possible.
Q21. If I forget my mask, are masks sold inside the venue?
Q21. Masks are not sold at the stadium. Please make sure to bring your own.
Q22. Is there a smoking area?
A22. It will not be installed inside the stadium.
