In addition to the J.League common spectator manners and rules, new measures have been established for game hosting and watching methods as a precaution against the novel coronavirus infection during the super strict and strict alert systems.
FC Tokyo is proceeding with preparations for match hosting in accordance with the "J.League New Coronavirus Infection Control Guidelines".
※Changes from the super strict state of emergency (5,000 person limit) are indicated in red.
From the G Osaka match on Oct 10 (Sat), we will relax the restrictions on the number of spectators and hold the game.
※Ticket details are here
There is a possibility that restrictions, transition periods, and operational methods may change suddenly depending on the spread of the novel coronavirus infection and the government's announcements and decisions made by each local government.
□ Q&A about spectator manners is here
□Things expected from all visitors
(1)Please refrain from attending if it is not possible, with courage.
・If you are not feeling well (e.g. fever, cough, sore throat, fatigue, abnormal taste or smell)
・If there are individuals in your cohabiting family or close acquaintances who are suspected of being infected
・If there is travel to countries or regions that have been subject to entry restrictions and a mandatory observation period by the government within the past 14 days, or if there has been close contact with residents of such countries or regions
(2) Please refrain from shaking hands, hugging, etc.
(3) Please maintain social distance (when entering and exiting, in lines for the restroom, etc.).
※Please use the restroom and shops during the match start and halftime as they may be crowded. Please try to use them at a different time if possible.
(4) Please always wear a mask at the stadium.
※Wearing a mask is a condition for relaxing the limit on the number of attendees. If you are not wearing a mask, our staff will approach you and ask for your understanding and cooperation.
(5) Please wash your hands and sanitize your hands frequently.
※Please bring disinfectant (portable bottle, etc.) as much as possible from the perspective of infection prevention.
(6) Bringing alcohol is prohibited. Drinking alcohol inside the venue is strictly prohibited. If found, it will be confiscated. (Non-returnable)
□Items to bring when watching a game
When visiting the stadium, please bring the following items in addition to your admission ticket.
・Mask
・Handkerchief
□ Entry and Exit to the Stadium
(1) Temperature will be measured at the entrance gate, and entry will not be allowed if it is 37.5 degrees Celsius or higher. Please note that even if entry is refused, there will be no refund. Also, when refusing entry, we may ask for your contact information.
(2) Hand sanitizers will be installed at all entrances. Please be sure to sanitize your hands.
※Please bring disinfectant in portable bottles or similar containers and perform frequent hand sanitization from the perspective of infection prevention.
(3) We do not organize a waiting line to secure the order of entry before the opening.
※Please come to the venue with plenty of time to allow for social distancing.
※Please refrain from forming a pre-waiting line around the stadium.
※There may be a longer wait time for entry in order to prioritize safety.
(4) Please use the following gates for entry according to the seat type. (Refer to the diagram below)
・Main 3 Gates: Main SS Seats, Main S Seats
・North Gate 2: SERRAO seats, back seats, home seats
・Back 3 Gates: Back SB seats, Home Center seats, Seven-Eleven seats, Back seats
(5) Re-entry is not allowed.
(6) We plan to implement regulated exit after the game ends from the perspective of infection prevention.
We plan to have the following order of exits, but we will announce each time and guide you inside the venue, so please follow the instructions and cooperate with us for the exit.
・1st Exit ⇒ Main SS Seats, Main S Seats
・2nd Exit ⇒ Home SG, Home Seats
・3rd Exit ⇒ Back SB Seats, Home Center Seats, Seven-Eleven Seats, Back Seats
※We plan to announce the exits every 5 to 10 minutes.
※There will be no player rounds after the end of the game. Only greetings from the pitch (lawn) will be conducted.
※Once the player greetings are finished, we will start the regulated exits.
※Even during regulated exits, please leave space between you and the people around you in all directions, and we appreciate your understanding and cooperation.
□Events and Shops
(1)Events will be held with sufficient consideration for social distancing.
※Information regarding the events to be held will be provided on the official homepage, etc.
(2) Mascots do not greet outside the field or in the concourse.
※Details of mascot appearances will be provided on the official homepage, etc.
(3) Food and beverage (excluding alcohol) sales are available.
※Alcohol sales are not available. Also, bringing alcohol is prohibited. Drinking alcohol inside the venue is strictly prohibited. If found, it will be confiscated. (Non-returnable)
※Please bring non-alcoholic food and drinks as much as possible from the perspective of infection prevention, as it is expected that the on-site shops will be crowded.
※Information about the food and beverage vendors that will be implemented will be provided on the official homepage, etc.
(4) Goods sales will be conducted.
※The stores where the event will be held will be announced on the official homepage, etc.
No smoking areas are not provided inside the (5) stadium.
Please line up at events, food and beverage stalls, and merchandise stalls while considering social distancing and leaving space between each other.
□ How to watch
(1) When watching, it is prohibited to move from your seat (sitting next to someone without leaving space, moving to the front of the stand to talk to the players, moving to a dry place during rain, etc.).
(2) There are no visitor seats available. Please note that entry, watching, and cheering while wearing the away team's uniform and merchandise are not allowed.
Outside the stadium, please ensure social distancing and avoid actions that pose a risk of infection, such as speaking loudly, singing, cheering, and crowding.
□Support Style
The prohibited actions are as follows:
- Inciting support
- Cheering out loud, such as singing or shouting
- "Waving" or "spinning" towels, scarves, flags, etc.
- Using megaphones, including Tramega
- Playing drums or other musical instruments
- High fives, shoulder hugging
- Support using big flags
- Actions such as displaying gate flags or other items that may inconvenience other customers in their seats
※Clapping and applause are allowed.
□Displaying Banners (Flags, Banners, etc.)
The location for displaying banners (flags, banners, etc.) is predetermined. Please refrain from displaying them in locations other than the designated areas. Please follow the instructions of the staff when displaying them.
【Submission designated location】
・Lower level: Front row seats (excluding the central part of the main stand and back stand)
・Upper level: Front and rear of the back stand
【Display time】
・Due to infection prevention, banner (flags, banners, etc.) display will be staggered.
・For those who will prepare banners (flags, banners), please gather at the "Euro Sports Ajinomoto Stadium Store Triangle Plaza" inside the stadium grounds 120 minutes before the opening.
・Temperature measurement will be conducted for those who will prepare in advance, and please note that you will not be allowed to enter if your temperature is 37.5 degrees Celsius or higher.
・Also, banner (flags, banners) display after the opening is also possible.
※Visitor's banners cannot be displayed.
※The use of adhesive tape when attaching banners is prohibited.
□Other Prohibited Items
・When visiting, please arrive at the stadium after the opening time.
・Please refrain from waiting near the player bus area or the staff entrance.
・Please do not come to the stadium or its vicinity if you do not have a ticket.
J-League Unified Prohibition Rule (J-League Common Spectator Etiquette & Rules) and FC Tokyo Soccer Match Operation Management Regulations, as well as J-League New Coronavirus Infection Control Guidelines, please comply with them.
□Q&A
Q1. I'm feeling a little unwell, but my temperature is not over 37.5 degrees. Is it okay to go to the stadium?
A1. If you are feeling unwell, regardless of your body temperature, please have the courage to refrain from coming to the venue.
Q2. Is there a shuttle bus?
A2. Shuttle buses will be in operation. For details, please refer to the official homepage, etc.
Q3. Is there a waiting line before the gate opens?
A3. There is no waiting line before the gate opens. All seats are designated seats. Please refrain from coming to the stadium before the gate opens.
Q4. Will the Blue-Red Park be held?
A4. AO-AKA PARK will be held. It will be open for business from gate opening to kick-off. However, alcohol sales will not be conducted.
Note: Aoiaka Park will be treated as an indoor facility.
Q5. Is it allowed to bring drinks or food containing alcohol?
A5. Bringing alcohol is prohibited. In order to comply with stadium etiquette, we ask that you refrain from drinking alcohol inside the stadium. Bringing food and beverages other than alcohol is not restricted. However, bottles and cans must be transferred to paper cups as usual.
Q6. Will it be crowded at the time of entry and exit?
A6. Please expect congestion if you arrive just before the start of the match. Please arrive with plenty of time.
Also, in order to alleviate congestion at the time of exit, we will implement regulated exits after the end of the match.
Q7. Is it okay to place a uniform on the vacant seat next to me?
A7. No problem. However, please inform the people around you before placing it.
Q8. How can we create excitement when announcing the members?
A8. Shouting and cheering is prohibited. Please liven up the atmosphere with applause and clapping.
Q9. It's been a while since I last watched a game at Ajinomoto Stadium. I want to sing "You'll Never Walk Alone" to welcome the players.
A9. Singing out loud is prohibited. It is allowed to raise scarves, etc.
Q10. How can we liven up the atmosphere when players enter?
A10. Cheering out loud is prohibited. Please liven up the atmosphere with applause or clapping.
Q11. Is it allowed to raise a towel scarf?
A11. No problem.
However, please refrain from displaying anything that may cause inconvenience to those around you. Also, waving or spinning towel scarves, etc. is prohibited.
Q12. Can the gate flag (game flag) be raised?
A12. Displaying gate flags is not prohibited. However, please refrain from displaying flags that may cause inconvenience to those around you.
Q13. Do you have to remain silent during the game?
A13. There is no prohibition on natural voices and applause that occur during the game. Please applaud actively for good plays and support the players.
However, clapping and cheering out loud, which can lead to group support, are prohibited for infection prevention.
Q14. Can I move seats when it rains or when players approach?
It is prohibited to move from your seat during the game.
Q15. Are there any rules for waiting in line inside the stadium?
A15. Please line up in the waiting line at food and drink shops, merchandise shops, toilets, etc. while maintaining social distance according to the guidance (such as floor markings) provided.
Please avoid using the restroom or the shops during the moments just before the start of the match or during halftime, as they tend to be crowded.
Q16. Are there any food and beverage stalls inside the stadium?
A16. The stadium shop is open. However, alcoholic beverages are not sold.
Also, you are allowed to bring in food and drinks other than alcohol. Please consider bringing your own to help alleviate congestion inside the venue.
Q17. Can I take off my mask even though it's hot?
A17. It is not a problem to remove the mask for heatstroke prevention. If you remove the mask, please be sure to maintain a social distance from those around you and consider cough etiquette.
Q18. Is there a merchandise store?
A18. The merchandise store will be open for business, but the items available for sale will be limited.
There are no new products available on the day of the match, so please consider using the official online store.
Q19. Is there a gachapon?
A19. We sell gachapon, but it is not sold through regular vending machines. Our sales staff will hand you the products.
Also, please refrain from activities such as exchanging goods that may lead to congestion.
Q20. Is alcohol disinfection installed?
A20. Alcohol disinfection is installed inside the venue, but please bring your own alcohol disinfection as much as possible.
Q21. If I forget my mask, are masks sold inside the venue?
Q21. Masks are not sold at the stadium. Please make sure to bring your own.
Q22. Is there a smoking area?
A22. It will not be installed inside the stadium.
