In addition to the J.League common spectator manners and rules, a new set of guidelines for preventing the spread of the novel coronavirus has been established. We will proceed with preparations in accordance with the J.League Guidelines for Preventing the Spread of the Novel Coronavirus during the super strict security measures and strict security measures for matches.
There is a possibility that restrictions, transition periods, and operational methods may change suddenly depending on the spread of the novel coronavirus infection and the government's announcements and decisions by each local government.
This match will be held after the current state of emergency declaration period (3/7), but at this point, the lifting of the declaration has not been officially decided, so the match operation will be the same as the Tokushima match on 3/3 (Wed), the C Osaka match on 3/6 (Sat), and the Kobe match on 3/10 (Wed).
We plan to relax the entry restrictions according to the operating protocol at that time if the situation changes, such as the lifting of the state of emergency in the future.
Regarding visitor seats, we do not sell tickets at the time of release, but plan to sell them after the relaxation of restrictions has been confirmed.
Also, please note that there is a possibility that the kickoff time may change due to the extension of the state of emergency declaration. We will inform you again in that case.
※Mar 2 (Tue)
□Things required of all visitors
(1) Please refrain from attending if it is difficult for you to do so with courage.
- If you are not feeling well (e.g. fever, cough, sore throat, fatigue, abnormal taste or smell)
- If there is someone in your household or close acquaintance suspected of being infected
- If you have traveled to countries or regions where the government has imposed entry restrictions or required observation periods after entry, or if you have had close contact with residents of such countries or regions within the past 14 days
- If you have a history of positive PCR test results,
① For symptomatic individuals, within 72 hours after symptoms have improved (even if more than 72 hours have passed since symptoms improved and less than 10 days have passed since the onset of symptoms).
② For asymptomatic individuals, within 10 days after a positive PCR test.
(2) Please refrain from shaking hands, hugging, etc.
(3) Please maintain social distance (when entering and exiting, in lines for the restroom, etc.).
※Please use the restroom and shops during the period just before the start of the match or during halftime when it is particularly crowded, if possible, at a different time.
Please always wear a mask at the stadium.
※We will ask the staff to speak to those who are not wearing masks, so we appreciate your understanding and cooperation.
※Children under 2 years old can enter and watch the game without wearing a mask, as stated in the announcement by the Ministry of Health, Labour and Welfare (Question 12 regarding the impact on infants and children).
Children aged 2 and above are recommended to wear masks, but if they wear masks, parents and adults around them should wear them after paying sufficient attention to the child's health condition.
If the person is not feeling well or if it is difficult to wear a mask continuously, there is no need to force them to wear it. If the mask is not worn, we kindly ask for your cooperation in other infection prevention measures such as social distancing, along with the parents, for the prevention of infection.
(5) Please wash your hands and sanitize your hands frequently.
※Please bring disinfectant (portable bottle, etc.) as much as possible from the perspective of infection prevention.
(6) Alcohol sales will be conducted. However, please be aware that consuming alcohol may lead to increased excitement and a tendency to speak loudly, which could increase the risk of infection. If you choose to consume alcoholic beverages, please refrain from speaking loudly and causing inconvenience to other attendees. We kindly ask for your understanding and cooperation in preventing the spread of infection.
※Alcoholic beverage sales will be available until the start of each game at each sales outlet.
※Please transfer the contents of the bottle or can to a paper cup.
□Items to bring when watching a game
When visiting the stadium, please bring the following items in addition to your admission ticket.
・Mask
・Handkerchief
□ Entry and Exit to the Stadium
(1) Temperature will be measured at the entrance gate, and entry will not be allowed if it is 37.5 degrees Celsius or higher. Please note that even if entry is refused, there will be no refund. Also, when refusing entry, we may ask for your contact information.
(2) Hand sanitizers will be installed at all entrances. Please be sure to sanitize your hands.
※Please bring disinfectant in portable bottles or similar containers and perform frequent hand sanitization from the perspective of infection prevention.
(3) We do not organize a waiting line to secure the order of entry before the opening.
Please refrain from forming a pre-waiting line around the stadium.
The opening time is usually 90 minutes before kickoff, but please check the official website as it may be subject to change.
※Please come to the venue with plenty of time to allow for social distancing.
※There may be a longer wait time for entry in order to prioritize safety.
(4) Please use the following gates for each seat type as much as possible to avoid congestion. (Refer to the diagram below)
・Main 3 Gates: Main SS Designated Seat, Main S Designated Seat
・North Gate: Home UF Designated Seat, Home Seat
・Back 2 Gate: Back Center UF Designated Seat, Back Center Designated Seat, Back UF Designated Seat, Back Seat, South Side Seat
(5) Re-entry is not allowed.
(6) We will not implement regulatory expulsion, but we ask for your cooperation in infection prevention measures such as adjusting the time.
※Please understand and cooperate by keeping a distance from the people around you when leaving the field, including the front, back, left, and right.
□ Events and Shops
(1) Events will be held with sufficient consideration for social distancing.
※Information regarding the events to be held will be provided on the official homepage, etc.
(2) Greetings outside the mascot's area and in the concourse are not allowed.
※Details of mascot appearances will be provided on the official homepage, etc.
(3) Food and beverage sales will be conducted.
※Information about the food and beverage vendors that will be implemented will be provided on the official homepage, etc.
(4) Goods sales will be conducted.
※The stores where the event will be held will be announced on the official homepage, etc.
(5) Smoking areas are not provided inside the stadium.
□ How to Watch
(1) All seats are designated. It is prohibited to move from your seat during the game (sitting next to someone without leaving space, moving to the front of the stand to talk to the players, moving to a dry place in case of rain, etc.).
(2) Visitor seats are scheduled to go on sale when relaxation of restrictions is confirmed.
(3) Even outside the stadium, please ensure social distancing and avoid actions such as shouting, singing, cheering, and gathering that pose a risk of infection.
(4) According to the J-League's guidelines for dealing with the new coronavirus infection, it is stated that "a distance of about one seat should be left in front, back, left, and right." However, regarding the Shonan match on 3/17 (Wed), ticket sales will start with a restriction of 5,000 people, and seats will be sold with a distance of three seats in front, back, left, and right, similar to the restriction.
After that, when the relaxation of restrictions is confirmed, we plan to add additional seats by leaving three seats on each side of the unoccupied row that was not being sold.
▽At the time of sale
▽After Deregulation
□Support Style
The prohibited actions are as follows:
・Inciting support
・Cheering out loud, singing songs, blowing whistles
・"Waving" or "spinning" towels, scarves, flags, etc., including Tramega and megaphones
・Playing drums and other musical instruments
・High fives, shoulder-to-shoulder contact
・Cheering with big flags
・Actions such as displaying gate flags in seats that may cause inconvenience to other customers
・Continuous standing during the match
※Applause and clapping are allowed.
※The use of drums, cheering harisen, and other musical instruments that can be played in your own seat may be allowed at the discretion of the host club. However, FC Tokyo will continue to prohibit these actions in order to prevent the spread of infection and avoid troubles among visitors and FC Tokyo fans.
Regarding the display of banners (flags, banners, etc.)
Banner (flags, banners, etc.) display locations have been determined. Please refrain from displaying them in locations other than the designated ones. Please follow the instructions of the staff when displaying them.
【Banner Submission Designated Location】
・FC Tokyo Banners
Lower Stand: Home Seats, South Side Seats, Front Area of Boundary Line
Upper Stand: Home Seats, Home UF Designated Seats, North Side of Back Seats, Back UF Designated Seats, Back Center UF Designated Seats in the Middle Aisle and Top Railing Section
【Posting time】
For those who are preparing banners (flags, banners) in advance, please gather at the "Euro Sports Ajinomoto Stadium Store Triangle Plaza" on the stadium grounds 120 minutes before the opening.
Please note that we will also conduct temperature checks for those who have made prior preparations, and if the temperature is 37.5 degrees Celsius or higher, you will not be allowed to enter. Thank you for your understanding in advance.
In addition, it is also possible to display banners (flags, banners) after the gates are opened.
※Please confirm with the staff in advance before posting and follow their instructions.
※The use of duct tape when attaching banners is prohibited.
□Other Prohibited Items
- When visiting, please arrive at the stadium after the opening time.
- Please refrain from waiting for players or engaging in activities near the player bus area or the area near the staff entrance.
- If you do not have a ticket, please do not come to the stadium or its vicinity.
Please comply with the J-League Unified Prohibited Rules (J-League Common Spectator Etiquette & Rules), the FC Tokyo Soccer Match Operation and Management Regulations, and the J-League New Coronavirus Infection Control Guidelines.
□Q&A
Q1. Is there a shuttle bus?
A1.5,000 person limit matches will not have shuttle bus service. Please use the regular bus service.
Q2. Will the Blue-Red Park be held?
A2. We will hold AO-AKA PARK with three food trucks at the Onigiri Maruhiro Square.
Q3. Are there any food and beverage stalls inside the stadium?
A3. The stadium shop is open for business. Please check the official website for the operating stores.
Q4. Is there a merchandise store?
A4. The merchandise shop will be open for business, but sales will be reduced in scale compared to normal times.
Please also consider using the OFFICIAL ONLINE SHOP to avoid crowded places.
Q5. Is there a gachagacha?
A5. We sell gachapon, but instead of selling them through normal vending machines, our staff will hand you the products. Also, please refrain from engaging in activities that may cause crowding, such as exchanging products.
