[Updated: 4/5]
・We have added additional information about the changes to the re-entry gate.
Regarding this match, we will conduct the game operation with a limit of 10,000 people, in accordance with the J.League's guidelines for the prevention of the new coronavirus infection.
In addition to the J.League common spectator manners and rules, a new set of guidelines for preventing the spread of the novel coronavirus has been established. We will proceed with preparations in accordance with the J.League Guidelines for Preventing the Spread of the Novel Coronavirus during the super strict security measures and strict security measures for matches.
There is a possibility that restrictions, transition periods, and operational methods may change suddenly depending on the spread of the novel coronavirus infection and the government's announcements and decisions by each local government.
□Things required of all visitors
(1) Please refrain from attending if it is difficult for you to do so with courage.
- If you are not feeling well (e.g. fever, cough, sore throat, fatigue, abnormal taste or smell)
- If there is someone in your household or close acquaintance suspected of being infected
- If you have traveled to countries or regions where the government has imposed entry restrictions or required observation periods after entry, or if you have had close contact with residents of such countries or regions within the past 14 days
- If you have a history of positive PCR test results,
① For symptomatic individuals, within 72 hours after symptoms have improved (even if more than 72 hours have passed since symptoms improved and less than 10 days have passed since the onset of symptoms).
② For asymptomatic individuals, within 10 days after a positive PCR test.
(2) Please refrain from shaking hands, hugging, etc.
(3) Please maintain social distance (when entering and exiting, in lines for the restroom, etc.).
※Please use the restroom and shops during the period just before the start of the match or during halftime when it is particularly crowded, if possible, at a different time.
Please always wear a mask at the stadium.
※We will ask the staff to speak to those who are not wearing masks, so we appreciate your understanding and cooperation.
※Children under 2 years old can enter and watch the game without wearing a mask, as stated in the announcement by the Ministry of Health, Labour and Welfare (Question 12 regarding the impact on infants and children).
Children aged 2 and above are recommended to wear masks, but if they wear masks, parents and adults around them should wear them after paying sufficient attention to the child's health condition.
If the person is not feeling well or if it is difficult to wear a mask continuously, there is no need to force them to wear it. If the mask is not worn, we kindly ask for your cooperation in other infection prevention measures such as social distancing, along with the parents, for the prevention of infection.
(5) Please wash your hands and sanitize your hands frequently.
※Please bring disinfectant (portable bottle, etc.) as much as possible from the perspective of infection prevention.
(6) Alcohol sales will be conducted. However, please be aware that consuming alcohol may lead to increased excitement and a tendency to speak loudly, which could increase the risk of infection. If you choose to consume alcoholic beverages, please refrain from speaking loudly and causing inconvenience to other attendees. We kindly ask for your understanding and cooperation in preventing the spread of infection.
※Alcoholic beverages will be sold until the closing time of each store.
※Please transfer the contents of the bottle or can to a paper cup.
□Items to bring when watching a game
When visiting the stadium, please bring the following items in addition to your admission ticket.
・Mask
・Handkerchief
□ Entry and Exit to the Stadium
(1) Temperature will be measured at the entrance gate, and entry will not be allowed if it is 37.5 degrees Celsius or higher. Please note that even if entry is refused, there will be no refund. Also, when refusing entry, we may ask for your contact information.
(2) Hand sanitizers will be installed at all entrances. Please be sure to sanitize your hands.
※Please bring disinfectant in portable bottles or similar containers and perform frequent hand sanitization from the perspective of infection prevention.
(3) We do not organize a waiting line to secure the order of entry before the opening.
Please refrain from forming a pre-waiting line around the stadium.
The opening time is usually 90 minutes before kickoff, but please check the official website as it may be subject to change.
※Please come to the venue with plenty of time to allow for social distancing.
※There may be a longer wait time for entry in order to prioritize safety.
(4) Please use the following gates for each seat type as much as possible to avoid congestion. (Refer to the diagram below)
・Main 3 Gates: Main SS Designated Seat, Main S Designated Seat
・North Gate: Home UF Designated Seat, Home Seat
・Back 2 Gate: Back Center UF Designated Seat, Back Center Designated Seat, Back UF Designated Seat, Back Seat, South Side Seat
・South Gate 1: Visitor Seats
①Please make sure to bring your ticket stub or QR ticket with you when exiting the stadium at the gate.
At Gate 2, please present your ticket stub or QR ticket and we will distribute a re-entry card.
③Once you have confirmed your re-entry card, you will be allowed to re-enter.
Re-entry gates: Main Gate 4, Back Gate 1, North Gate 1 (see diagram above)
Re-entry hours: Opening (scheduled for 17:30) until halftime.
(6) We will not implement regulatory expulsion, but we ask for your cooperation in infection prevention measures such as adjusting the time.
※Please understand and cooperate by keeping a distance from the people around you when leaving the field, including the front, back, left, and right.
□ Events and Shops
(1) Events will be held with sufficient consideration for social distancing.
※Information regarding the events to be held will be provided on the official homepage, etc.
(2) Greetings outside the mascot's area and in the concourse are not allowed.
※Details of mascot appearances will be provided on the official homepage, etc.
(3) Food and beverage sales will be conducted.
※Information about the food and beverage vendors that will be implemented will be provided on the official homepage, etc.
(4) Goods sales will be conducted.
※The stores where the event will be held will be announced on the official homepage, etc.
(5) Smoking areas are not provided inside the stadium.
□ How to Watch
(1) All seats are designated. It is prohibited to move from your seat during the game (sitting next to someone without leaving space, moving to the front of the stand to talk to the players, moving to a dry place in case of rain, etc.).
(2) Watching the game while wearing the visitor team's uniform and merchandise is only allowed in the "visitor seats". Cheering for the visitor team (clapping and applause only) is also only allowed in the "visitor seats".
(3) Even outside the stadium, please ensure social distancing and avoid actions such as shouting, singing, cheering, and gathering that pose a risk of infection.
(4) J-League New Coronavirus Infection Control Guidelines state that "a distance of about one seat should be left in front, behind, left, and right", but for the Sapporo match on 4/7 (Wed), we will sell tickets with a distance of three seats on the left and right.
▽After Deregulation
□Support Style
The prohibited actions are as follows:
・Inciting support
・Cheering out loud, singing songs, blowing whistles
・"Waving" or "spinning" towels, scarves, flags, etc., including Tramega and megaphones
・Playing drums and other musical instruments
・High fives, shoulder-to-shoulder contact
・Cheering with big flags
・Actions such as displaying gate flags in seats that may cause inconvenience to other customers
・Continuous standing during the match
※Applause and clapping are allowed.
※The use of drums, cheering harisen, and other musical instruments that can be played in your own seat may be allowed at the discretion of the host club. However, FC Tokyo will continue to prohibit these actions in order to prevent the spread of infection and avoid troubles among visitors and FC Tokyo fans.
Regarding the display of banners (flags, banners, etc.)
Banner (flags, banners, etc.) display locations have been determined. Please refrain from displaying them in locations other than the designated ones. Please follow the instructions of the staff when displaying them.
【Banner Submission Designated Location】
・FC Tokyo Banners
Lower Stand: Home Seats, Back Seats, Back Center Seats (partially), South Side Seats, Front of Boundary Line Area
Upper Stand: Home Seats, Home UF Designated Seats, North Side of Back Seats, Back UF Designated Seats, Middle Aisle of Back Center UF Designated Seats and Top Railing Section
・Visitor Team's Banners
Lower Stand: Front Row of Visitor Seats
※Posting to the upper stands is not possible.
【Banner Display Time】
・FC Tokyo Banners
For those who are preparing banners (flags, banners) in advance, please gather at the "Euro Sports Ajinomoto Stadium Store Triangle Plaza" inside the stadium grounds 120 minutes before the opening.
Please note that we will also conduct temperature checks for those who have made prior preparations, and if the temperature is 37.5 degrees Celsius or higher, you will not be allowed to enter. Thank you for your understanding in advance.
In addition, it is also possible to display banners (flags, banners) after the gates are opened.
・Visitor team's banner
will be displayed after the gates open.
※Pre-posting is not possible.
※Please confirm with the staff in advance before posting and follow their instructions.
※The use of duct tape when attaching banners is prohibited.
□Other Prohibited Items
- When visiting, please arrive at the stadium after the opening time.
- Please refrain from waiting for players or engaging in activities near the player bus area or the area near the staff entrance.
- If you do not have a ticket, please do not come to the stadium or its vicinity.
Please comply with the J-League Unified Prohibited Rules (J-League Common Spectator Etiquette & Rules), the FC Tokyo Soccer Match Operation and Management Regulations, and the J-League New Coronavirus Infection Control Guidelines.
□Q&A
Q1. Is there a shuttle bus?
In matches with a capacity limit of 10,000 people, shuttle bus services will not be available. Please use regular bus services.
Q2. Will the Blue-Red Park be held?
A2. We will hold AO-AKA PARK with 4 food trucks at the Onigiri Maruhiro Square.
Will be treated as out of bounds.
Q3. Are there any food and beverage stalls inside the stadium?
A3. Stadium shops are open for business. Please check the official website for the operating stores.
Q4. Is there a merchandise store?
A4. The merchandise shop will be open for business, but sales will be reduced in scale compared to normal times.
Please also consider using the OFFICIAL ONLINE SHOP to avoid crowded places.
Q5. Is there a gachagacha?
A5. We sell gachapon, but instead of selling them through normal vending machines, our staff will hand you the products. Also, please refrain from engaging in activities that may cause crowding, such as exchanging products.
