NEWSNews

2021.4.30[Ticket]

5/1 (Sat) Yokohama F.Marinos Match "Ticket Refund Method" Announcement



Based on the government's declaration of a state of emergency and the J-League's policy on holding matches, we would like to inform you about the refund process for tickets for the Yokohama F.Marinos match on May 1 (Sat), which will be held as a remote match (without spectators).

We apologize for the inconvenience caused to everyone who purchased tickets in anticipation of the match, and we kindly ask for your understanding.

□Target Match
2021 Meiji Yasuda Life Insurance Company J1 League Sec. 12
May 1, 2021 (Saturday) FC Tokyo vs Yokohama F. Marinos (14:00 kickoff / Ajinomoto Stadium)

□About Ticket Handling
All tickets for this match will be refunded.
All purchased paid tickets and parking tickets are eligible for refunds.<br/><br/>□ Refund Method for Tickets<br/>We are currently making adjustments so that refunds for both paper tickets and QR tickets can start in early June. We will inform you on the FC Tokyo website by the end of May once the details are finalized.<br/><br/>For Paper Tickets<br/>Refunds are planned to be processed at the convenience store (Seven-Eleven) where the tickets were issued.<br/><br/>For QR Tickets<br/>Refunds are planned to be processed via bank transfer using the Pia (Welnet remittance service). We will send an email regarding the procedures before the refund starts.

Please keep your tickets safe until the refund method is determined.

□Handling of resale tickets
Regarding the resale transactions that were made for the match, we will process all cancellations by June 6 (Fri). Therefore, sellers and buyers will receive cancellation notifications via email from J-League Tickets. Please be aware of this in advance.

After the cancellation process is executed, the rights to the QR ticket will be returned to the seller, so the seller will need to handle the refund.