In addition to the J.League common spectator manners & rules, a new set of guidelines for the prevention of the novel coronavirus infection has been established. We will proceed with preparations in accordance with the J.League Guidelines for the Prevention of Novel Coronavirus Infection during the super strict security system and the security system during matches.
Due to the spread of the new coronavirus infection, government announcements, and decisions by each local government, there is a possibility that restrictions, transition periods, and operating methods may change suddenly. 
□Things required of all visitors
(1) Please refrain from attending if it is difficult for you to do so.
・If you are not feeling well (e.g. fever, cough, sore throat, fatigue, abnormal taste or smell),
・If there are individuals in your cohabiting family or close acquaintances who are suspected of being infected
・If there is travel to countries or regions that have been subject to entry restrictions and a mandatory observation period by the government within the past 14 days, or if there has been close contact with residents of such countries or regions
・If you have a history of positive PCR tests and fall under the following conditions:
① For symptomatic individuals, if it is within 72 hours after the symptoms have improved (even if it has been more than 72 hours since the symptoms improved and less than 10 days from the onset of symptoms)
② For asymptomatic individuals, if it is within less than 10 days after a positive PCR test
(2) Please refrain from shaking hands, hugging, etc.
(3) Please maintain social distance (when entering and exiting, in lines for the restroom, etc.).
※Please avoid using the restroom or shops during the busy times such as just before the start of the match or during halftime, as they tend to be crowded.
(4) Please always wear a mask at the stadium.
※As announced by the Ministry of Health, Labour and Welfare, even after receiving the vaccine, please continue to wear masks as a preventive measure against infection.
※We kindly ask for your understanding and cooperation as our staff will approach those who are not wearing masks.
※Infants under 2 years old can enter and watch the game without wearing a mask, as stated in the announcement by the Ministry of Health, Labour and Welfare (Question 12 regarding the impact on infants and children). We recommend that preschoolers aged 2 and above wear masks, but if they choose to wear masks, we kindly ask parents and adults around them to pay close attention to the child's condition. If the child is not feeling well or if continuous mask wearing is difficult, there is no need to force them to wear a mask. If not wearing a mask, we kindly ask for your cooperation in taking measures to prevent infection, such as maintaining social distance.
※Please be sure to observe social distancing and cough etiquette when removing your mask as a measure against heat stroke.
※The key points for preventing heat stroke in the "New Lifestyle" announced by the Ministry of the Environment and the Ministry of Health, Labour and Welfare are here
(5) Please wash your hands and disinfect them frequently.
※Please bring disinfectant (portable bottle, etc.) as much as possible from the perspective of infection prevention.
(6) Bringing alcohol is prohibited. Drinking alcohol inside the venue is strictly prohibited.
* In the unlikely event that you find something, we will collect it. (No returns)
□ New items to bring when watching a game
When coming to the stadium, please bring the following items in addition to your admission ticket.
・Mask
・Handkerchief
□ Entry and exit to the stadium
(1) Your temperature will be measured at the entrance gate, and you will not be allowed entry if it is 37.5 degrees or higher.
Please note that there will be no refunds if entry is denied. Additionally, we may ask for your contact information when denying entry.
(2) Hand sanitizers will be installed at all entrances. Please be sure to disinfect your hands.
※Please bring disinfectant in portable bottles, etc. from the perspective of infection prevention and perform frequent hand disinfection.
(3) We do not organize the waiting line to secure the order of admission before the opening.
Please refrain from forming a pre-waiting line around the stadium.
The gate opening time is 90 minutes before the start of the match, but it may be subject to change.
If there are any changes, we will notify you on the official homepage.
※Please come to the venue with plenty of time to allow for social distancing.
※There may be a longer wait time for entry in order to prioritize safety.
(4) Please enter from the designated gates according to your seat type. (Refer to the diagram below)
Please note that due to the stadium's structure, it is not possible to pass through the concourse.
・Central Gate: Main SS Reserved Seat, Main S Reserved Seat, Main North Reserved Seat, Main South Reserved Seat
・Gate 6: Back Seat (South Side), Back Center Seat
・Gate 7: Back Seat (North Side), Pitchside Seat
・Gate 8: Home Seat
※Gate 5 will not be opened.
(5) Re-entry will be conducted at each gate.
※A re-entry gate will be set up at the backstand side gate, which is different from the entrance gate, only for the 8th gate (home seats).
Please make sure to bring your ticket stub or QR ticket when leaving the stadium.
Please present your ticket stub or QR ticket at Gate 2. We will provide you with a re-entry card.
③Once you have confirmed your re-entry card, you will be able to re-enter.
Re-entry hours: from gate opening (scheduled for 16:30) until halftime.
(6) We will not implement regulatory expulsion, but we ask for your cooperation in infection prevention measures such as adjusting the time.
※When leaving, please cooperate by keeping a distance from the people around you in front, back, left, and right.
□Events and Shops
(1) Events will be held with sufficient consideration for social distancing.
*Information regarding the events to be held will be provided on the official homepage, etc.
(2) Greetings by the mascot outside the field and in the concourse are not allowed.
*Details of mascot appearances will be provided on the official homepage, etc.
(3) Food and beverage (excluding alcohol) sales are conducted.
*Alcohol sales are not available. Also, bringing alcohol is prohibited.
Drinking alcohol inside the venue is strictly prohibited. If found, it will be confiscated. (Non-refundable)
※Information about the food and beverage vendors that will be implemented will be provided on the official homepage, etc.
(4) Goods sales will be conducted.
※The stores where it will be conducted will be announced on the official homepage, etc.
(5) Smoking areas are not available inside the stadium.
□How to Watch
(1) All seats are reserved. Moving from your designated seat during the game is prohibited.
※Move to the seat next to without leaving a gap, move forward to the front of the stand and cheer for the players, move to a place where you won't get wet in case of rain, etc.
(2) There are no visitor seats available.
Visitors are not allowed to come and support the visiting team, so please understand. Please note that you cannot enter, watch, and support while wearing the visiting team's uniform and merchandise, so please understand in advance.
(3) Even outside the stadium, please ensure social distancing and avoid actions such as shouting, singing, cheering, and gathering that pose a risk of infection.
(4) The seating arrangement will be in a checkerboard pattern with one seat empty in front, behind, left, and right.
There may be some overlapping seats due to the structure of the stadium. Please understand in advance.
(5) In this match, "standing seats" will be installed due to the stadium's structure.
We will ensure a spacing of at least 1 meter on both sides for sales.
□Cheering Style
The following actions are prohibited.
・Encouraging support
・Cheering with voices, such as singing and whistling
・Waving or spinning towels, scarves, and large flags
・Using megaphones, including toramegas
・Percussion instruments like drums
・High-fives and arm linking
・Support using big flags
・Actions that disturb other guests, such as displaying gate flags in seats
・Standing while watching (excluding home standing seats)
※Guests in seats other than standing areas must watch while seated.
※Applause and hand clapping are permitted.
※The use of percussion instruments that can be played at your seat, such as drums and cheering paper fans, may be allowed at the discretion of the host club, but FC Tokyo continues to prohibit them to prevent the spread of infection and avoid conflicts among attendees.
□Regarding the display of banners (flags, streamers, etc.)
The display locations for banners (flags, streamers, etc.) are designated. Please refrain from displaying them outside of the specified areas. Please follow the instructions of the staff when displaying.
[Banner Submission Designated Location]
・Front section of the back stand (excluding some areas), front section and top row of the home goal back
[Banner Display Time]
For those who are preparing banners (flags, banners), please gather in front of Gate 8 120 minutes before the opening.
Please note that we will also conduct temperature checks for those who have made prior preparations, and if the temperature is 37.5 degrees Celsius or higher, you will not be allowed to enter. Thank you for your understanding in advance.
In addition, it is also possible to display banners (flags, banners) after the gates are opened.
※Please confirm with the staff in advance before posting and follow their instructions.
※The use of duct tape when attaching banners is prohibited.
□Other Prohibited Items
・Please arrive at the stadium after the opening time.
・Please refrain from waiting near the player bus area and the entrance for officials.
・Those without tickets should not come to the stadium or its surroundings.
Please comply with the J.League Unified Prohibition Rules (J.League Common Viewing Manners & Rules) and the FC Tokyo Soccer Match Management Regulations, as well as the J.League Guidelines for COVID-19 Response.
□Q&A
Q1. Is there a shuttle bus?
A1. Shuttle buses will operate from JR Hiratsuka Station and Odakyu Isehara Station.
Hiratsuka Station: Running approximately every 10 minutes from 16:00
*Departure intervals may vary depending on traffic conditions.
Isehara Station: One bus will operate at 16:30
◇For detailed operation information, please click here
Q2. Will there be food trucks?
A2. There will be 15 food trucks near the large pond in Hiratsuka City General Park. Details will be announced on the official website as they are finalized.
Q3. Can I bring food and drinks that contain alcohol?
A3. Bringing alcohol is prohibited. To ensure proper viewing manners within the stadium, drinking inside the venue is not allowed. Bringing food and drinks other than alcohol is not restricted. However, as with normal times, bottles and cans must be transferred to paper cups.
Q4. Are there food and drink stalls inside the stadium?
A4. Stadium stalls will be open. However, alcoholic beverages will not be sold. The operating stores will be announced on the official website.
Q5. Are there merchandise stalls?
A5. Merchandise will be sold near the large pond in Hiratsuka City General Park. There will be no stalls inside the venue, so please be aware of this in advance. To avoid crowding, please consider using the official online shop.
Q6. Are there gacha machines?
A6. Similar to the merchandise stalls, they will be sold near the large pond in Hiratsuka City General Park. There will be no sales inside the venue.
Instead of regular machines, products will be handed out by staff. Additionally, please refrain from actions that may cause crowding, such as exchanging products.
