In addition to the J.League common spectator manners & rules, a new set of guidelines for the prevention of the novel coronavirus infection has been established. We will proceed with preparations in accordance with the J.League Guidelines for the Prevention of Novel Coronavirus Infection during the super strict security system and the security system during matches.
There is a possibility that restrictions, transition periods, and operational methods may change suddenly depending on the spread of the novel coronavirus infection and government announcements, as well as the decisions of each local government.
Regarding this match, tickets will be sold based on the assumption of a capacity limit of 5,000 people as of Sep 11 (Sat) on the ticket release date. We plan to relax the entry restrictions according to the operating protocol at that time if the situation changes, such as the lifting of the state of emergency.
"Visitor seats" tickets are not sold, so those who support the visiting team cannot come to the venue. Please note that entry, watching, and cheering while wearing the visiting team's uniform or goods are not allowed. However, if restrictions are relaxed, there is a possibility of additional ticket sales and installation of visitor seats. We will inform you again as soon as the additional sales date and time are determined.
※As of Sep 10 (Fri)
What is required of all visitors
(1) Please have the courage to refrain from attending if it is not possible.
・If you are not feeling well (e.g. fever, cough, sore throat, fatigue, abnormal taste or smell),
・If there are individuals in your cohabiting family or close acquaintances who are suspected of being infected
・If you have traveled to countries or regions that have been subject to entry restrictions or required observation periods by the government within the past 14 days, or if you have had close contact with individuals residing in those countries.
・If you have a history of positive PCR tests and fall under the following conditions:
① For symptomatic individuals, if it is within 72 hours after the symptoms have improved (even if it has been more than 72 hours since the symptoms improved and less than 10 days from the onset of symptoms)
② For asymptomatic individuals, if it is within less than 10 days after a positive PCR test
(2) Please refrain from shaking hands, hugging, etc.
(3) Please maintain social distance (when entering and exiting, in lines for the restroom, etc.).
※Please avoid using the restroom or shops during the busy times such as just before the start of the match or during halftime, as they tend to be crowded.
(4) Please always wear a mask at the stadium.
※As announced by the Ministry of Health, Labour and Welfare, even after receiving the vaccine, please continue to wear masks as a preventive measure against infection.
※We kindly ask for your understanding and cooperation as our staff will approach those who are not wearing masks.
※Infants under 2 years old can enter and watch the game without wearing a mask, as stated in the announcement by the Ministry of Health, Labour and Welfare (Question 12 regarding the impact on infants and children). We recommend that preschoolers aged 2 and above wear masks, but if they choose to wear masks, we kindly ask parents and adults around them to pay close attention to the child's condition. If the child is not feeling well or if wearing a mask continuously is difficult, there is no need to force them to wear it. If not wearing a mask, we kindly ask for your cooperation in taking measures to prevent infection, such as maintaining social distance.
※Please be sure to observe social distancing and cough etiquette when removing your mask as a measure against heat stroke.
※The key points for preventing heat stroke in the "New Lifestyle" announced by the Ministry of the Environment and the Ministry of Health, Labour and Welfare are here
(5) Please wash your hands and disinfect them frequently.
※Please bring disinfectant (portable bottle, etc.) as much as possible from the perspective of infection prevention.
(6) Bringing alcohol is prohibited. Drinking alcohol inside the venue is strictly prohibited.
※If found, it will be collected. (Not returnable)
□Items to bring when watching a game
When visiting the stadium, please bring the following items in addition to your entrance ticket.
・Mask
・Handkerchief
□Entering and exiting the stadium
(1) Your body temperature will be measured at the entrance gate, and you will not be allowed to enter if it is 37.5 degrees or higher.
Please note that even if you are denied entry, there will be no refunds. In addition, we may ask for your contact information when denying entry.
(2) Hand sanitizers will be installed at all entrances. Please be sure to disinfect your hands.
※Please bring disinfectant in portable bottles, etc. from the perspective of infection prevention and perform frequent hand disinfection.
(3) We do not organize the waiting line to secure the order of admission before the opening.
Please refrain from forming a pre-waiting line around the stadium.
The gate opening time is 90 minutes before the start of the match, but it may be subject to change.
If there are any changes, we will notify you on the official homepage.
※Please come to the venue with plenty of time to allow for social distancing.
※There may be a longer wait time for entry in order to prioritize safety.
(4) Enter through the designated gate for each seat type. (Refer to the diagram below)
Please note that due to the stadium's structure, you cannot pass through the concourse.
・Main Gate 3
Main SS Reserved Seat, Main S Reserved Seat
・North Gate 2
Home UF Reserved Seat, Home Seat
・Back Gate 2
Back Center UF Reserved Seat, Back Center Reserved Seat, Back UF Reserved Seat, Back Seat, South Side Seat, Pitchside Seat
(5) Re-entry will be conducted using the following method.
①Please make sure to bring your ticket stub or QR ticket with you when leaving the stadium at the gate.
At Gate 2, please present your ticket stub or QR ticket and we will distribute a re-entry card.
③Once you have confirmed your re-entry card, you will be able to re-enter.
Re-entry gates: Main 4 gates, Back 3 gates (refer to the diagram)
Re-entry hours: Opening (scheduled for 13:30) until halftime
(6) We will not implement regulatory expulsion, but we ask for your cooperation in infection prevention measures such as adjusting the time.
※When leaving, please cooperate by keeping a distance from those around you in front, back, left, and right.
□Events and Shops
(1) Events will be held with sufficient consideration for social distancing.
*Information regarding the events to be held will be provided on the official homepage, etc.
(2) Greetings by the mascot outside the field and in the concourse are not allowed.
*Details of mascot appearances will be provided on the official homepage, etc.
(3) Food and beverage (excluding alcohol) sales are available.
*Alcohol sales are not available. Also, bringing alcohol is prohibited.
Drinking alcohol inside the venue is strictly prohibited. If found, it will be confiscated. (Non-refundable)
※Information about the food and beverage vendors that will be implemented will be provided on the official homepage, etc.
(4) Goods sales will be conducted.
※The stores where it will be conducted will be announced on the official homepage, etc.
(5) Smoking areas are not provided inside the stadium.
□ How to Watch
(1) All seats are designated seats. It is prohibited to move from your seat during the game.
※Move to the seat next to without leaving a gap, move forward to the front of the stand and cheer for the players, move to a place where you won't get wet in case of rain, etc.
(2) There are no visitor seats available.
Visitors are not allowed to come and support the visiting team, so please understand. Please note that you cannot enter, watch, and support while wearing the visiting team's uniform and merchandise, so please understand in advance.
(3) Even outside the stadium, please ensure social distancing and avoid actions such as shouting, singing, cheering, and gathering that pose a risk of infection.
(4) In groups of 5 or more, it is possible to sit next to each other at the discretion of the host club, but FC Tokyo continues to maintain a distance between seats in order to prevent the spread of spectators and avoid any issues between visitors.
〇At the start of sales
Support Style
The prohibited actions are as follows.
・Encouraging others
・Singing songs and cheering loudly, blowing whistles
・Waving towels, scarves, flags, etc.
・Using megaphones, including Tramega
・Playing drums and other instruments
・High fives and shoulder-to-shoulder cheering
・Cheering with big flags
・Actions that may disturb other customers, such as displaying gate flags in seats
・Standing and watching the game (excluding standing seats for home games)
※All customers, except for standing seats, must watch the game while seated.
※Clapping and hand clapping are allowed.
※The use of drums, cheering hammers, and other instruments that can be played in your seat may be allowed at the discretion of the host club, but at FC Tokyo, in order to prevent the spread of infection and avoid trouble between visitors, it is still prohibited.
□Displaying banners (flags, banners, etc.)
The location for displaying banners (flags, banners, etc.) is predetermined. Please do not display them in any other location. Please follow the instructions of the staff when displaying them.
[Banner Submission Designated Location]
・Lower Stand
Home seats, South side seats, Front part of boundary line area
・Upper Stand
Home seats, Home UF designated seats, North side of back seats, Back UF designated seats, Back center UF designated seats, Middle aisle and top railing of back center UF designated seats
[Banner Display Time]
For those who are preparing banners in advance, please gather at the "Euro Sports Ajinomoto Stadium Store Triangle Plaza" inside the stadium grounds 120 minutes before the opening.
Please note that we will also conduct temperature checks for those who have made prior preparations, and if the temperature is 37.5 degrees Celsius or higher, you will not be allowed to enter. Thank you for your understanding in advance.
In addition, it is also possible to display banners (flags, banners) after the gates are opened.
※Please confirm with the staff in advance before posting and follow their instructions.
* The use of duct tape for hanging banners is prohibited.
□ Other Prohibited Items
・Please arrive at the stadium after the opening time.
・Please refrain from waiting near the player bus area and the entrance for officials.
・Those without tickets should not come to the stadium or its surroundings.
Please comply with the J.League Unified Prohibition Rules (J.League Common Viewing Manners & Rules) and the FC Tokyo Soccer Match Management Regulations, as well as the J.League Guidelines for COVID-19 Response.
□ Q&A
Q1. Is there a shuttle bus?
A1. There will be no shuttle bus service for matches with a limit of 5,000 people. Please use the regular bus service.
Q2. Will AO-AKA PARK be held?
A2. We will hold AO-AKA PARK with five food trucks at Onigiri Maru Square. Please use the re-entry gate after entering the stadium.
Q3. Can I bring food and drinks that contain alcohol?
A3. Bringing alcohol is prohibited. To ensure compliance with viewing manners inside the stadium, we will not allow drinking inside. Bringing food and drinks other than alcohol is not restricted. However, as usual, bottles and cans must be transferred to paper cups.
Q4. Are there food and drink stalls inside the stadium?
A4. The stadium stalls are open. However, alcoholic beverages will not be sold. Please check the official website for the operating stores.
Q5. Are there merchandise stalls?
A5. Merchandise stalls will be open, but sales will be on a smaller scale than usual. To avoid crowding, please consider using the official online shop.
Q6. Are there gacha machines?
A6. Gacha machines are available, but instead of the usual machines, products will be handed out by staff. Also, please refrain from actions that may cause crowding, such as exchanging products.
