[Added on 9/29]
In response to the relaxation of visitor restrictions on 9/28, we have added some additional guidelines for watching the game.
In the case of super strict security measures and matches during strict security measures, in addition to the previous J-League common watching manners & rules, we will proceed with preparations in accordance with the newly established J-League New Coronavirus Infection Control Guidelines as a measure against the new coronavirus infection.Due to the spread of the novel coronavirus infection and the government's announcements, as well as the decisions made by each local government, there is a possibility that restrictions, transition periods, and operational methods may change suddenly.Regarding this match, as of September 25th (Sat) ticket release date, the restrictions on the match day, such as the extension of the state of emergency and the application of priority measures to prevent the spread, are undetermined. Therefore, we will sell tickets assuming a limit of 5,000 people. If the state of emergency is lifted or the situation changes in the future, we plan to relax the entry restrictions according to the operating protocol at that time."Visitor seats" tickets are not sold, so those who support the visiting team cannot come to the venue. Please note that entry, watching, and cheering while wearing the visiting team's uniform or goods are not allowed. However, if restrictions are relaxed, there is a possibility of additional ticket sales and installation of visitor seats. We will inform you again as soon as the additional sales date and time are determined.
※Sep 29 (Wed) as of
□ Things required of all visitors
(1) Please have the courage to refrain from attending if it is not possible.
・If you are not feeling well (e.g. fever, cough, sore throat, fatigue, abnormal taste or smell),
・If there are individuals in your cohabiting family or close acquaintances who are suspected of being infected
・If you have traveled to countries or regions that have been subject to entry restrictions or required observation periods by the government within the past 14 days, or if you have had close contact with individuals residing in those countries.
・If you have a history of positive PCR tests and fall under the following conditions:
① For symptomatic individuals, if it is within 72 hours after the symptoms have improved (even if it has been more than 72 hours since the symptoms improved and less than 10 days from the onset of symptoms)
② For asymptomatic individuals, if it is within less than 10 days after a positive PCR test
(2) Please refrain from shaking hands, hugging, etc.
(3) Please maintain social distance (when entering and exiting, in lines for the restroom, etc.).
※Please avoid using the restroom or shops during the busy times such as just before the start of the match or during halftime, as they tend to be crowded.
(4) Please always wear a mask at the stadium.
※As announced by the Ministry of Health, Labour and Welfare, even after receiving the vaccine, please continue to wear masks as a preventive measure against infection.
※We kindly ask for your understanding and cooperation as our staff will approach those who are not wearing masks.
※Infants under 2 years old can enter and watch the game without wearing a mask, as stated in the announcement by the Ministry of Health, Labour and Welfare (Question 12 regarding the impact on infants and children). We recommend that preschoolers aged 2 and above wear masks, but if they choose to wear masks, we kindly ask parents and adults around them to pay close attention to the child's condition. If the child is not feeling well or if wearing a mask continuously is difficult, there is no need to force them to wear it. If not wearing a mask, we kindly ask for your cooperation in taking measures to prevent infection, such as maintaining social distance.
※The key points for preventing heatstroke in the "New Lifestyle" announced by the Ministry of the Environment and the Ministry of Health, Labour and Welfare can be found here
(5) Please wash your hands and sanitize them frequently.
※Please bring disinfectant (portable bottle, etc.) as much as possible from the perspective of infection prevention.
(6) Bringing alcohol is prohibited. Drinking alcohol inside the venue is strictly prohibited.
※If found, it will be collected. (Not returnable)
□Items to bring when watching a game
Please bring the following items when visiting the stadium.
・Mask
・Handkerchief
□ Entry and Exit to the Stadium
(1) Temperature will be measured at the entrance gate, and entry will not be allowed if it is 37.5 degrees Celsius or higher.
No refunds will be given even if entry is refused, so please understand in advance. Also, please note that we may ask for your contact information when refusing entry.
(2) Hand sanitizers will be installed at all entrances. Please be sure to disinfect your hands.
※Please bring disinfectant in portable bottles, etc. from the perspective of infection prevention and perform frequent hand disinfection.
(3) We do not organize the waiting line to secure the order of admission before the opening.
Please refrain from forming a pre-waiting line around the stadium.
The gate opening time is 90 minutes before the start of the match, but it may be subject to change.
If there are any changes, we will notify you on the official homepage.
※Please come to the venue with plenty of time to allow for social distancing.
※There may be a longer wait time for entry in order to prioritize safety.
(4) Enter through the following gates according to your seat type. (Refer to the diagram below)
・Main Gate 3
Main SS Reserved Seat, Main S Reserved Seat
・North Gate 2
Home UF Reserved Seat, Home Seat
・Back Gate 2
Back Center UF Reserved Seat, Back Center Reserved Seat, Back UF Reserved Seat, Back Seat, South Side Seat, Pitchside Seat
・South Gate 1
Visitor Seats
(5) Re-entry will be conducted using the following method.
①Please make sure to bring your ticket stub or QR ticket with you when leaving the stadium at the gate.
At Gate 2, please present your ticket stub or QR ticket and we will distribute a re-entry card.
③Once you have confirmed your re-entry card, you will be allowed to re-enter.
Re-entry gates: Main 4 gates, Back 3 gates, Back 1 gate (refer to the diagram above)
Re-entry hours: From opening (scheduled for 12:00) until halftime.
(6) We will not implement regulatory expulsion, but we ask for your cooperation in infection prevention measures such as adjusting the time.
※Please also leave a space between yourself and the people around you when leaving the field, and exit with a distance in all directions. Thank you for your cooperation.
□ Events and Shops
(1) Events will be held with sufficient consideration for social distancing.
*Information regarding the events to be held will be provided on the official homepage, etc.
(2) Greetings by the mascot outside the field and in the concourse are not allowed.
*Details of mascot appearances will be provided on the official homepage, etc.
(3) Food and beverage (excluding alcohol) sales are available.
*Alcohol sales are not available. Also, bringing alcohol is prohibited.
Drinking alcohol inside the venue is strictly prohibited. If found, it will be confiscated. (Non-refundable)
※Information about the food and beverage vendors that will be implemented will be provided on the official homepage, etc.
(4) Goods sales will be conducted.
※The stores where it will be conducted will be announced on the official homepage, etc.
(5) Smoking areas are not provided inside the stadium.
□ How to Watch
(1) All seats are designated seats. It is prohibited to move from your seat during the game.
※Sit next to each other without leaving a gap, move forward to the front of the stands and cheer for the players, move to a dry place in case of rain, etc.
(2) Watching the game while wearing the visiting team's uniform and merchandise is only allowed in the "visitor seats". Cheering for the visiting team (clapping and applause only) is also only allowed in the "visitor seats".
(3) Even outside the stadium, please maintain social distancing and avoid actions that pose a risk of infection, such as shouting loudly, singing, cheering, and gathering closely together.
(4) In a group of 5 or more people, it is possible for adjacent seats to be seated together at the discretion of the host club. However, FC Tokyo continues to maintain spacing between seats in order to prevent the spread of spectators and avoid conflicts between visitors.
As the relaxation of restrictions has been confirmed, additional sales will be conducted with a spacing of 3 seats on the previously unsold rows at the time of the start of sales.
〇After the relaxation of restrictions
□Support Style
The prohibited actions are as follows.
・Inciting support
・Cheering by singing or making noise, blowing a whistle
・Waving towels, scarves, flags, etc. by "waving" or "spinning"
・Using megaphones, including Tramega
・Playing drums and other musical instruments
・High fives and shoulder huddles
・Cheering using big flags
・Actions such as displaying gate flags or other flags in the seating area that may inconvenience other spectators
・Watching the game while standing (excluding standing seats)
※All spectators except for standing seats must be seated while watching the game.
※Applause and clapping are allowed.
※The use of drums, cheering harisen, and other musical instruments that can be played in your seat is allowed at the discretion of the home club. However, FC Tokyo continues to prohibit these activities to prevent the spread of infection and avoid trouble among visitors.
Regarding the display of banners (flags, banners, etc.)
Banner (flags, banners, etc.) display locations have been determined. Please refrain from displaying them in locations other than the designated ones. Please follow the instructions of the staff when displaying them.
【Banner Submission Designated Location】
<FC Tokyo Banners>
・Lower Stand
Home seats, South side seats, Front section of the boundary line area, Back seats, Back center seats (some)
・Upper Stand
Home seats, Home UF designated seats, North side of the back seats, Back UF designated seats, Back center UF designated seats in the middle aisle and the top railing section
<Visitor Team Banner>
Lower Stand: Front row of visitor seats
[Banner Display Time]
<FC Tokyo Banners>
If you are preparing banners (flags, banners) in advance, please gather at the "Euro Sports Ajinomoto Stadium Store Triangle Plaza" inside the stadium grounds 120 minutes before the opening.
Please note that we will also conduct temperature checks for those who have made prior preparations, and if the temperature is 37.5 degrees Celsius or higher, you will not be allowed to enter. Thank you for your understanding in advance.
Also, it is possible to display banners (flags, banners) after the gate is opened.
<Visitor Team Banner>
It will be displayed after the gates open.
※Pre-posting is not possible.
※Please confirm with the staff in advance before posting and follow their instructions.
※The use of duct tape when attaching banners is prohibited.
□Other Prohibited Items
・When visiting, please arrive at the stadium after the opening time.
・Please refrain from waiting for players or staff near the player bus area.
・If you do not have a ticket, please do not come to the stadium or its vicinity.
Please comply with the J-League Unified Prohibited Rules (J-League Common Spectator Etiquette & Rules), FC Tokyo Soccer Match Operation and Management Regulations, and the J-League New Coronavirus Infection Control Guidelines.
□Q&A
Q1. Is there a shuttle bus?
A1.10,000 person limit There will be no shuttle bus service for the game. Please use the regular bus service.
Q2. Will the Blue-Red Park be held?
A2. Onigiri Maru Square, 15 food trucks will be set up at the Ajipanda Square and the AO-AKA PARK will be held.
Q3. Can I bring in drinks and food that contain alcohol?
A3. Alcohol is prohibited from being brought in. In order to comply with stadium etiquette, drinking alcohol inside the stadium is not allowed. There are no restrictions on bringing in food and beverages other than alcohol. However, bottles and cans need to be transferred to paper cups as usual.
Q4. Are there any food and beverage stalls inside the stadium?
A4. The stadium shop is open. However, alcoholic beverages are not sold. Please check the official website for the operating stores.
Q5. Is there a merchandise store?
A5. The merchandise store will be open, but sales will be reduced in scale compared to normal times. Please consider using the Official Online Shop to avoid crowded places.
Q6. Is there a gachapon machine?
A6. We sell gachapon, but instead of selling them through regular machines, our staff will hand you the products. Also, please refrain from engaging in activities that may cause crowding, such as exchanging products.
