NEWSNews

2021.9.24[Club Announcement]

10/10 (Sun) About Nagoya match wheelchair seats, disabled parking spaces, and magnetic loop seats

Regarding the wheelchair seats, parking spaces for people with disabilities, and magnetic loop seats for the Nagoya Grampus match on 10/10 (Sun), the operational methods will be as follows. We apologize for any inconvenience and appreciate your understanding and cooperation.
※The application method for disabled parking spaces and magnetic loop seats has changed partially from the 2021 season. Please check and apply.
※Reference: [Updated: 10/10] Regarding the ticket sales for the Nagoya match on Jan 1 (Sun), please click here


□Target Match
2021 J.League YBC Levain Cup Prime Stage Semifinal 2nd Leg
Oct 10, 2021 (Sun) FC Tokyo vs Nagoya Grampus (Kickoff at 14:00 / Ajinomoto Stadium)

□ How to use wheelchair seats
No advance reservation is required for using wheelchair seats.
Please purchase tickets and come directly to the stadium.

1. Viewing Area
"Main S Front" Wheelchair Seats (Former Permanent Wheelchair Seats/13 seats)
"Main S Rear", "Back Rear", "Back Center Rear" Wheelchair Seats (Former Temporary Wheelchair Seats/Approximately 40 seats)
"Visitor Rear" Wheelchair Seats (Approximately 13 seats) *The number of seats may vary depending on the sales situation.
※Wheelchair seats at the home seats and the back of the south side seats are not available for use.


2. Ticket Purchase
Accompanying persons are limited to one, and if there are two or more, please note that they will be watching the game from the seat of the purchased ticket.

▽Home Wheelchair Seats
※This is the cheering section for FC Tokyo.

(1) If you have a disability certificate, please purchase a home seat ticket regardless of the wheelchair seat type for watching the game.


(2) If you do not have a disability certificate, please purchase a ticket for the wheelchair seating area where you can watch the game.

※Main S front wheelchair seats are prioritized for those who have a disability certificate. Depending on the availability on the day, you may be guided to the Main S rear wheelchair seats, so please understand in advance.

[Visitor Wheelchair Seats]
※Visitors can only support from the visitor wheelchair seats. Also, watching the game while wearing the visitor team's uniform or merchandise is only possible in the visitor wheelchair seats.
Please purchase visitor seat tickets regardless of the presence or absence of a disability certificate.



3. Wheelchair Accessible Entrance
There is a dedicated entrance for wheelchair access. You can also enter from the main gate.
※Please make sure to bring your disability certificate as we may ask to check it at the wheelchair entrance.


4. Notes
Please cooperate to prevent the spread of infection.
①Temperature Measurement
On the day of the event, temperature measurement will be conducted at the entrance gates and wheelchair entrances (ground floor). Please note that if your temperature is 37.5℃ or higher, you will be denied entry even if you have a ticket. Thank you for your understanding.
② About seat spacing
Please be seated with a space between seats.
③ Understanding the viewing location
On the day of the match, staff members will confirm the seat number of the purchased ticket and the wheelchair seat number for viewing (including accompanying persons) in order to identify and notify close contacts in case of infection.


□Accessible Parking for People with Disabilities
Advance reservation is required. Please make sure to apply during the application period as parking is not available for those who do not apply.


1. Target Audience
Those who have a disability certificate

2. How to Use
(1) Please fill in the necessary information on the application form below and apply by email (unei@fctokyo.co.jp) during the application period using one of the following methods.
①Fill in the necessary information on the application form, attach it to an email, and submit the application.
※PDF, Excel, jpg, and other file formats are acceptable.
Please include the following necessary information in the email body and apply
1. Name (Furigana) 2. Address 3. Phone number 4. Email address 4. Name of the person to be attended (if different from the applicant) 5. Preferred seat for watching (wheelchair seat or general spectator seat) 6. Vehicle information (manufacturer, model, color, license plate number)
◇ Please download the attached PDF at the bottom for the application form for disabled parking spaces.
※Please be sure to submit a copy of your disability certificate for those who apply for the first time this season.
From the 2021 season, applications are only accepted by email. Please note that we do not accept applications by fax.

(2) We will send you the information for the day of the match by email until 2 business days before the match day.
※If you do not receive an email by the day before the match, please contact the following inquiry desk.
※Please note that we are unable to accept individual inquiries regarding the results of the lottery.
※Please set your email settings to allow receiving emails from "@fctokyo.co.jp" so that you can receive the notification email.

3. Application Period
Sep 28 (Tue) - Oct 5 (Tue)
※We apologize for the inconvenience caused by the short duration. Please understand in advance.
※Please note that we cannot accept applications before the start of the application period or after the deadline.


□Magnetic Loop Seat
Ajinomoto Stadium has "Magnetic Loop Seats" available for those who use hearing aids. These seats allow the sound picked up by the microphone to be delivered to the hearing aids using the "Telecoil" function attached to the hearing aids.
※In the Nagoya Grampus match on Oct 10 (Sun), if tickets are sold out due to a limit of 5,000 people, seats will not be available. Please understand in advance.

1. Sales Area
Main S Seat [South Side, Lower Level] 5,700 yen
※Please note that seat selection is not available.

2. How to Use
(1) Please fill in the necessary information on the application form below and apply by email (unei@fctokyo.co.jp) during the application period using one of the following methods.
① Fill in the necessary items on the application form, attach it to an email, and apply.
※PDF, Excel, jpg, and other file formats are acceptable.

② Include the following necessary items in the email body and apply
1. Applicant's name (in furigana) 2. Address 3. Phone number 4. Email address 5. Target person (if different from the applicant) 6. Number of customers using the magnetic loop seat 7. Number of accompanying persons
◇ Please download the attached PDF at the bottom for the magnetic loop seat application form.
※Please also submit a copy of your disability certificate when applying for the season for those who have a disability certificate.
From the 2021 season, applications will be accepted by email only. Please note that we do not accept applications by fax.

(2) We will send you the tickets and invoice by mail up to 2 business days before the match day.
※Please contact the following inquiry desk if you have not received your tickets by the day before the match.

3. Application Period
Sep 28 (Tue) - Oct 5 (Tue)
※We apologize for the inconvenience caused by the short duration. Please understand in advance.
※Please note that we cannot accept applications before the application period starts or after the deadline.

4. Others
(1) Each individual will need to prepare a hearing aid with telecoil function for this service.
(2) This is only available for pre-order sales. Please note that we will not be able to prepare it on the day.


【Contact Information】
FC Tokyo Promotion Department
E-Mail unei@fctokyo.co.jp


▽Application form is here