There was an issue where some people did not see their exchange numbers after purchasing AO-AKA PARK food in advance for the Kashima Antlers match, which started selling on Oct 20 (Wed).

Currently, the support is complete and the redemption number is displayed, so please confirm your order from here page.
In addition, for those who have purchased duplicates, we will handle cancellations and refunds at Uful Corporation.
We apologize for the inconvenience, but if you are the person in question, please enter the necessary information in the inquiry form of Ufur Corporation below and submit it.


□ Incident Details and Target Audience
Some customers who made purchases with PayPay are not seeing their redemption numbers displayed.


□Completion Date and Time
Oct 21 (Thu) 0:45
※For those who are eligible, the display of the order time on Uricall will show the corresponding completion date and time mentioned above.


Cancellation and refund policy for customers who have made duplicate purchases
We will cancel and refund orders that are found to be duplicated for our customers.
Please fill in the necessary information in the following Uful Corporation contact form and submit it.
https://uhuru.co.jp/contact/sports/


＜Required Information＞
1. Store Name for Order
・Kashima Meat Industry Cooperative (Kashima, also acceptable for motsu-ni)
・Meat Mountain
・Italian restaurant Kutteke Tei (also acceptable as Kutteke Tei)
・Hibiya Matsumoto Tower (also known as Hibiya, Matsumoto Tower)

2. Desired Pickup Time Slot

3. Exchange number
Example) "A001"
It will be a combination of alphabets and numbers.

4. Order time as stated in the order history
Regarding cancellation and refund, after you have submitted the form, we will process the refund within one to two days.
We apologize for any inconvenience caused.
Thank you for your continued support.


◇10/23 (Sat) Announcement of the Kashima Match AO-AKA PARK Mobile Order Service here