NEWSNews

2021.11.11[Club Announcement]

Regarding spectator etiquette for the 12/4 Fukuoka match

Regarding matches during the COVID-19 pandemic, we will proceed with preparations in accordance with the J.League COVID-19 Infection Control Guidelines, in addition to the existing J.League common spectator manners & rules.

There is a possibility that restrictions, transition periods, and operational methods may change suddenly depending on the spread of the novel coronavirus infection and the government's announcements and decisions by each local government.



□Things required of all visitors
(1) If it is difficult for you to attend, please refrain from doing so with courage.
・If you are not feeling well (e.g. fever, cough, sore throat, fatigue, abnormal taste or smell)
・If there is someone in your household or close acquaintance who is suspected of being infected
・If you have traveled to countries or regions where the government has imposed entry restrictions or required observation periods after entry, or if you have had close contact with residents of such countries or regions within the past 14 days
・If you have a history of positive PCR test results,
① For symptomatic individuals, if it has been within 72 hours since the symptoms improved (or if it has been less than 10 days since the onset of symptoms, even if more than 72 hours have passed since the symptoms improved).
② For asymptomatic individuals, if it has been less than 10 days since the positive PCR test.

(2) Please refrain from shaking hands, hugging, etc.

(3) Please maintain social distance (when entering and exiting, in lines for the restroom, etc.).
※Please use the restroom and shops during the match start or halftime as they may be crowded. Please try to use them at a different time if possible.

(4) Please always wear a mask at the stadium.
As announced by the Ministry of Health, Labour and Welfare, even after receiving the vaccine, please continue to wear masks as a preventive measure against infection.
※We will ask the staff to speak to those who are not wearing masks, so we appreciate your understanding and cooperation.
※Infants under 2 years old can enter and watch the game without wearing a mask, as stated in the announcement by the Ministry of Health, Labour and Welfare (Question 12 regarding the impact on infants and children). We recommend that preschoolers aged 2 and above wear masks, but if they choose to wear masks, please make sure that parents and adults around them pay sufficient attention to the child's condition. If the child is not feeling well or if wearing a mask continuously is difficult, there is no need to force them to wear it. If you choose not to wear a mask, we kindly ask for your cooperation in other infection prevention measures such as social distancing, along with the parents, to prevent the spread of infection.
※The key points for preventing heatstroke in the "New Lifestyle" announced by the Ministry of the Environment and the Ministry of Health, Labour and Welfare are here

(5) Please wash your hands and sanitize your hands frequently.
※Please bring disinfectant (portable bottle, etc.) as much as possible from the perspective of infection prevention.

(6)We sell alcohol.
Drinking alcohol can make you feel more confident and prone to speaking loudly, which increases the risk of infection. If you are consuming alcoholic beverages, please understand and cooperate in preventing the spread of infection by not speaking loudly and not causing inconvenience to other visitors around you.
※Alcoholic beverages will be sold until the closing time of each store.
※Please transfer the contents of the bottle or can to a paper cup.


□Items to bring when watching a game
When visiting the stadium, please bring the following items in addition to your admission ticket.
・Mask
・Handkerchief


Entrance and Exit to □ Stadium
(1) Temperature will be measured at the entrance gate, and entry will not be allowed if it is 37.5 degrees Celsius or higher.
No refunds will be given even if entry is refused, so please understand in advance. Also, please note that we may ask for your contact information when refusing entry.

(2) Hand sanitizers will be installed at all entrances. Please be sure to disinfect your hands.
※Please bring disinfectant in portable bottles, etc. from the perspective of infection prevention and perform frequent hand disinfection.

(3) We do not organize the waiting line to secure the order of entry before the opening.
Please refrain from forming a pre-waiting line around the stadium.
The gate opening time is 120 minutes before the start of the game, but please check the official homepage as it may be subject to change.
※Please come to the venue with plenty of time to allow for social distancing.
※There may be a longer wait time for entry in order to prioritize safety.

(4) Please use the following gates for each seat type as much as possible to avoid congestion. (Refer to the diagram below)
・Main Gate 3
Main SS Reserved Seat, Main S Reserved Seat
・North Gate 2
Home UF Reserved Seat, Home Seat
・Back Gate 2
Back Center UF Reserved Seat, Back Center Reserved Seat, Back UF Reserved Seat, Back Seat, South Side Seat, Seven Eleven Seat, Pitch Side Seat
・South Gate 1
Visitor Seat



(5) Re-entry will be conducted using the following method.
①Please make sure to bring your ticket stub or QR ticket with you when leaving the stadium at the gate.
At Gate 2, please present your ticket stub or QR ticket and we will distribute a re-entry card.
③Once you have confirmed your re-entry card, you will be allowed to re-enter.
Re-entry gates: Main Gate 4, North Gate 1, Back Gate 1 (refer to the diagram above)
Re-entry hours: Opening (scheduled for 12:00) until halftime.

(6) There will be no regulatory expulsion, but we ask for your cooperation in infection prevention measures such as adjusting the time.
※Please understand and cooperate by keeping a distance from the people around you when leaving the field, including the front, back, left, and right.


□ Events and Shops
(1) Events will be held with sufficient consideration for social distancing.
*Information regarding the events to be held will be provided on the official homepage, etc.

(2) Greetings by the mascot outside the field and in the concourse are not allowed.
*Details of mascot appearances will be provided on the official homepage, etc.

(3) Food and beverage sales will be conducted.
*Information regarding the food and beverage vendors that will be implemented will be provided on the official homepage, etc.

(4) Goods sales will be conducted.
※The stores where it will be conducted will be announced on the official homepage, etc.

(5) Smoking areas are not provided inside the stadium.


□ How to Watch
(1) All seats are designated seats. It is prohibited to move from your seat during the game.
※Move to the seat next to you without leaving a gap, move forward to the front of the stand and cheer for the players, move to a place where you won't get wet in case of rain, etc.

(2) The lower level of the home seats and the lower level of the visitor seats can be used as standing areas for cheering.
The standing area (lower level of the home general admission) does not require standing. It is an area where you do not ask people to sit. Standing and watching in other areas is prohibited.


(3) Spectating while wearing visitor goods is only allowed in the following areas: Erik
Visitor seats, Main SS designated seats south side, Main S designated seats south side
※Main SS designated seats south side, Main S designated seats south side are mixed areas.
※The seat types where visitors can wear the visitor team's uniforms and goods and support the visitor team are the "Main SS designated seat south side", "Main S designated seat south side", and "Visitor seat" mentioned above. All other seat types will be FC Tokyo's cheering seats.

(4) Outside the stadium, please ensure social distancing and avoid actions that pose a risk of infection, such as speaking loudly, singing, cheering, and gathering closely together.

(5) Please take a seat in a checkerboard pattern with one seat empty on each side, in accordance with the J.League's new coronavirus infection control guidelines.



□Support Style

(1) The prohibited actions are as follows.
・Encouraging support (excluding leading hand clapping with drums)
・Cheering by singing and shouting, whistle blowing
・Use of megaphones including Tramega
・High fives, shoulder hugging
・Support using big flags
・Acts such as displaying gate flags or other actions that may inconvenience surrounding spectators
・Watching the game while standing (excluding lower level home seats and visitor seats)
※Applause and hand clapping are allowed.

(2) Regarding the use of musical instruments
・Available instruments: drums only (no other instruments are allowed)
・Seats available for drum usage:
1. Some of the lower seats in the home section (seat numbers: N17 161-174, N16 161-174, N15 161-173)


2. Visitor Lower Seats


(3) About the use of large flags
Definition of large flags: Flag portion (vertical 1m or more × horizontal 1m or more) + pole 1m or more
※If the size of the flag part and the pole is 1 meter or more in any one place, it will become a large flag.
・Area where Erik can be used

1. Home Lower Level Seats (Please refer to the image below.)


2. Visitor Lower Seats
※Please note that it is prohibited to enter areas other than designated areas in order to ensure the safety of all visitors.
※Please be sure to pay close attention to the surrounding customers when using the large flag.
The organizer may prohibit the bringing and use of items that are deemed defamatory, abusive, racially discriminatory, for advertising purposes, against public order and morals, or otherwise deemed inappropriate for the game venue.


Regarding the display of banners (flags, banners, etc.)
Banner (flags, banners, etc.) display locations have been determined. Please refrain from displaying them in locations other than the designated ones. Please follow the instructions of the staff when displaying them.

【Banner Submission Designated Location】
<FC Tokyo Banners>
Lower Stand
Home seats, back seats, back center seats (partially), south side seats, front section of the boundary line area
Upper Stand
Home seats, Home UF designated seats, north side of back seats, Back UF designated seats, middle aisle of Back Center UF designated seats and top railing section

<Visitor Team Banner>
Lower Stand
Front row of the visitor seats

[Banner Display Time]
<FC Tokyo Banners>
For those who are preparing banners in advance, please gather at the "Euro Sports Ajinomoto Stadium Store Triangle Plaza" inside the stadium grounds 120 minutes before the opening.
Please note that we will also conduct temperature checks for those who have made prior preparations, and if the temperature is 37.5 degrees Celsius or higher, you will not be allowed to enter. Additionally, banners (flags, banners) can be displayed after the gates open.

<Visitor team banner>
It will be displayed after the gates open.
※Pre-posting is not possible.
※Please confirm with the staff in advance before posting and follow their instructions.
※The use of duct tape when attaching a banner is prohibited.



□ Other Prohibited Items
- When visiting, please arrive at the stadium after the opening time.
- Please refrain from waiting for players or engaging in activities near the player bus area or the vicinity of staff entrances.
- If you do not have a ticket, please do not come to the stadium or its surroundings.
Please comply with the J-League Unified Prohibited Rules (J-League Common Spectator Etiquette & Rules), FC Tokyo Soccer Match Operation and Management Regulations, and the J-League New Coronavirus Infection Control Guidelines.


□Q&A
Q1. Is there a shuttle bus?
A1. Currently under adjustment. Details will be announced on the official website, etc. as soon as they are determined.

Q2. Will the Blue-Red Park be held?
A2. We plan to hold the Blue-Red Park with 15 food trucks at the Onigiri Maruhiro Square and Ajipanda Square.

Q3. Can I bring in drinks and food that contain alcohol?
A3. Alcohol can be brought in. However, as usual, bottles and cans need to be transferred to paper cups.

Q4. Are there any food and beverage vendors inside the stadium?
A4. The stadium shop is open for business. Please check the official website for the operating store.

Q5. Is there a merchandise store?
A5. The merchandise store will be open for business, but sales will be reduced in scale compared to normal times.
Please consider using the OFFICIAL ONLINE SHOP to avoid close contact.

Q6. Is there a gachapon machine?
A6. We are selling, but please refrain from activities that may cause crowding, such as exchanging goods.