From Saturday, June 4, 2022, we have been selling the 2022 FC Tokyo Onsite Card Series 1 at the Keio Department Store Shinjuku during the FC Tokyo Support Week. However, it has been discovered that some cards have a malfunction.
We apologize for any inconvenience or concern caused to our customers who have made a purchase.
For customers who have the corresponding card, we will send the good product according to the following procedure.

□ Incident Occurrence
・There were duplicates and errors in the card serial numbers of the following 6 players in the 2022 FC Tokyo Onsite Card and N Card.
【Corresponding Players】
Leandro, Sodai HASUKAWA, Hotaka NAKAMURA, Rei HIRAKAWA, Kojiro YASUDA, Henrique TREVISAN

・There was an error in the design of the card background for the 2022 FC Tokyo Onsite Card and SR Card.
【Player】
Shuto OKANIWA

※There are no issues with cards other than the above.


Regarding Card Exchange
If you have the corresponding card, please send an email to the on-site card exchange counter (info@pbridge.net) with the photo of the card, the original image of the back, your address, your name, and your contact information, or contact us via DM on the on-site card official SNS (Twitter) @all_onsite_card.
※The shipment of good products is scheduled for late June.
※We will also exchange the back side for customers who have the original image. (We will contact you again from the person in charge.)
※Please note that we are unable to handle exchanges at Keio Department Store Shinjuku and official shops. Thank you for your understanding.


□OFFICIAL SHOP RELEASE DELAY
Jun 10 (Fri) - We have also decided to postpone the first round of sales at the official shop, which was scheduled for Jun. It will be postponed until late June.
We will inform you on our website as soon as the schedule is determined.
We apologize for any inconvenience caused to our valued customers who were looking forward to it.