We will hold the Kawasaki Frontale match on Nov 5 (Sat) as a "voice cheering applicable game".
Please check the changes and precautions for the event in advance. For those who have chosen the refund method for the home general admission SOCIO and those who have purchased tickets for the second half of 2022, we have set a period for accepting refund requests, so please apply within the designated period if you wish to receive a refund.

□Match
November 5th (Sat) 2022 Meiji Yasuda Life J1 League
Sec. 34 Kawasaki Frontale vs.
(Kickoff at 2:00 PM/Ajinomoto Stadium)


□Notes
1. Installation of cheering area
Only the following seat types will be designated as "cheering area" and will be assigned in a checkerboard pattern
・Home General Admission Lower Level
※Home General Admission Upper Level is not designated as "cheering area"
※We will inform you as soon as the rules regarding the "vocal support area" in the visitor seats are determined.
※Please note that we will conduct ticket checks when entering the "Cheering Area," so please present your ticket when entering the area.
※Wearing a non-woven mask is required within the same area.
※Food and drink are allowed when vocal support is not being conducted before the match, at halftime, and after the match (bringing alcoholic beverages is not allowed). However, food and drink are not allowed during the match and when vocal support is being conducted before the match, at halftime, and after the match (except for hydration with non-alcoholic beverages).
※Please note that the seat type change service for designated seat SOCIO members to general admission seats is also available for this match. However, please be aware that seat type changes cannot be made if the corresponding seat type is sold out.

【About seat spacing】
For this match, please be seated in the lower section of the home general seating area, which is designated as the "vocal support area," with one seat empty in front, behind, left, and right, creating a checkerboard pattern.
※Please note that there are areas in the stadium where seats are not arranged regularly due to the structure.

Seats will be sold by packing them together, except for the cheering area where you can shout out loud.




2. For those who have SOCIO and corporate season tickets
As mentioned above, seats in the "cheering area" will be spaced out, but seats outside of the "cheering area" will be packed together for seating.

【Dear SOCIO Members】
Seating with empty spaces between seats will only be available in the lower level of the home general seating area, and will be implemented in Pattern A. Regardless of the pre-allocated seating method, refund method, or second-half annual ticket, you can enter with your SOCIO card.
Refund reception will only be available for home general seating SOCIO members who have selected the refund method and purchased a second-half annual ticket. (See below 3.)
Also, for those home general seating SOCIO members who wish to watch the game in the "vocal support area," please obtain an admission ticket to the "vocal support area" in advance. (See below 4.)

[For corporate annual ticket holders]
Corporate annual ticket holders can use exchange tickets.
Please bring your ticket for the match and proceed to the exchange tent.
※For those with home general admission tickets, we will ask for your preference for the lower or upper level at the time of exchange and hand them to you.


3. Refund method selection and acceptance of refunds for home general admission tickets for the second half of the year for SOCIO
Regarding the refund method and second half of the year tickets, we have stated that "in the case of matches where seating is required with a limited number of seats, we will issue refunds."
For this match, those with home general admission tickets will need to have some seating space between certain areas, so we will be offering refunds to those who have selected the refund method and purchased a second-half season ticket within the home general admission SOCIO. This refund reception will be available only to those who wish to receive it.

[About the refund application method]
We have published the reception form URL on the member-only My Page for home free seat SOCIO members who have selected the refund method and purchased tickets for the second half of the year. Please log in to the member-only My Page and access the reception form from the "Announcement" section to submit your application.

◇Member-only My Page is here
※Refunds will be made after the end of the season
※Those who have applied for a refund will not be able to enter the Kawasaki Frontale match on Nov 5 (Sat) with the SOCIO card. Also, the rights of resale and transfer will be lost.

[Refund Application Deadline]
Until Oct 5, 2022 (Wed) 23:59

4. How to enter the "Voice Support Area" for SOCIO general admission seats at home
Since it is expected that many SOCIO members will attend, please obtain an admission ticket in advance to enter the "Voice Support Area".
▼Start date for obtaining admission tickets
Oct 14 (Fri) 10:00～
※Voice support area (home free lower layer) will not be available for sale, and "ticket acquisition" for home free seat SOCIO members will also be unavailable. If you wish, please proceed with the procedure as soon as possible.

▼How to acquire tickets (for home free seat SOCIO members only)
①Access the ticket sales page for FC Tokyo tickets
②Select "Voice support" for the home lower layer
③Select "Voice support area" ticket/QR ticket (J ticket) for "FC Tokyo" and "Home free seat SOCIO"
④Select "1 ticket" for the number of tickets (selecting 2 or more will result in an error)
⑤Confirm the details and select "Proceed to purchase procedure"
⑥Select "No payment" for the payment method and "QR ticket issuance" for the ticket receiving method
⑦Check the terms of use and select "Confirm purchase" to complete the acquisition
※After completing the ticket acquisition, the acquired tickets will be displayed in the "Ticket List/QR Issuance" section of the account menu on the My Page.
※On the day of the match, please present your "SOCIO card" at the entrance gate and your "QR ticket" (admission ticket) at the entrance to the vocal support area.

[Updated: Nov 5 (Sat) Kawasaki Frontale Match Ticket Sales Schedule]
Oct 14 (Fri) 10:00 [Home General Admission for SOCIO Members Only] "Cheering Area" Ticket Exchange Starts
Oct 15 (Sat) 10:00 Member Pre-sale
Oct 22 (Sat) 10:00 General Sale

※Once the maximum number of seats in the vocal support area is reached after the start of ticket exchange and sales, the exchange and sales will end. If the maximum number is reached on the day of ticket exchange, there will be no ticket sales. In addition, for those who have not obtained a home general admission ticket SOCIO, please watch the game from the upper level of the home general admission area or change your seat to the back general admission seat described in [5.] below and watch the game.
※Socio members who have purchased half-year tickets for home general admission seats will also be affected.
※Ticket exchange is limited to one ticket per SOCIO number.
※Please note that resale tickets are only available for "Home General Admission Upper Level".
※If you only have transfer tickets, you will be guided to the "Upper Home Free Seat" area. However, if you have obtained an admission ticket to the "Cheering Area," you can also enter the "Cheering Area" by transferring the admission ticket.

[Flow until entering the "Cheering Area"]
(1) Please enter the stadium as usual with your SOCIO card.
※You cannot enter with a ticket to the "Cheering Area with Voice"
(2) Please present the admission ticket (QR code) for the "Cheering Area" that you have obtained in advance when entering the "Cheering Area" for vocal support.
※Entry to the "Voice Support Area" with the SOCIO card is not allowed.


5. Changing to Back Reserved Seats
For those who have purchased Home Reserved Seats SOCIO and Home Reserved Seats as corporate annual tickets, we will accept seat changes to Back Reserved Seats on the day of the match.Please note that if Back Reserved Seats are sold out, seat changes will not be possible.

【Target】
・Home general admission for all SOCIO members (both advance seating and refund methods)
・For those who have purchased Home General Admission tickets as part of the Corporate Annual Ticket package, please exchange them for paper tickets at the Corporate Annual Ticket Exchange booth before entering.

【Reception Location】
Club Support Member Booth (Main Back)

【Reception hours】
From opening to the end of halftime

【Price】
Adult: 600 yen
U-18: 200 yen
※Payment is cash only