This is a guide for the delivery date of tickets and membership cards for those who have applied for annual tickets and club support members.
 

Delivery of Annual Tickets

Regarding the shipment of annual tickets, please see the following and thank you. Please note that if you are also applying for Club Support Membership at the same time, we will send it together with the annual ticket.
※If you apply for an annual ticket and club support member separately, they will be sent separately, so please understand in advance.
 

1. Recruitment starts ~ Sep 9 (Mon) for those who apply by Jan 9 (Mon, holiday)
⇒Shipped on Feb 10 (Fri)
 
From Jan 10 (Tue) arrival to Jan 22 (Sun) arrival, for those who have applied
⇒Shipped on Feb 16 (Thu)
 

From now on, those who have applied will receive it at the venue.
 

※Please note that you cannot specify the arrival date or time before delivery.
※Please prepare the payment for cash on delivery when receiving it. Thank you for your cooperation.
※If you are not available at the time of delivery, the delivery company (Yamato Transport) will leave a delivery notice in your mailbox or similar location. Please contact the phone number listed on the delivery notice to arrange for redelivery.
 

Delivery of □ Club Support Members
Club support member shipments will be sent out starting from Feb 15 (Wed).
※It will take about 2 weeks for the membership card and benefits to arrive, so customers who are considering using the home general admission ticket exchange voucher for the Omiya match on Mar 4 (Sat) are requested to apply and make payment by Feb 19 (Sun).
 

□Contact Information
FC Tokyo Sales Promotion Department
03-3635-8960
fan1@fctokyo.co.jp
(Office hours: Mon-Fri 9:30 AM - 5:00 PM)