We will provide information regarding the delivery date of tickets and membership cards to those who have applied for annual tickets and club support members.
 
Delivery of Annual Tickets
Regarding the delivery of annual tickets, it will be as follows. Please note that if you apply for Club Support Membership at the same time, it will be enclosed with the annual ticket.
*If you apply for an annual ticket and club support member separately, they will be shipped separately.
 
1. Recruitment starts ~ Sep 9 (Mon) for those who apply by Jan 9 (Mon)
⇒ Shipment will start sequentially from Feb 9 (Fri)
 
From Jan 10 (Tue) arrival to Jan 22 (Mon) arrival, for those who have applied
⇒Shipped sequentially from Feb 15 (Thu)
 
From now on, those who have applied will receive it at the venue.
 
※You cannot specify the delivery date or time before delivery.
※Please prepare the payment amount for those who choose cash on delivery (COD) upon receipt.
※If you are not available at the time of delivery, the delivery company (Yamato Transport) will leave a delivery notice in your mailbox or similar location. Please contact the phone number listed on the delivery notice to arrange for redelivery.
 
Delivery of □ Club Support Members
Club Support Member shipments will be sent out starting on Feb 14 (Wed).
※It will take approximately 2 weeks for membership cards and benefits to arrive, so for customers considering using the Home General Admission ticket exchange ticket at the Urawa game on Feb 24 (Sat), please apply and make payment by Feb 18 (Sun).
 
□Contact Information
FC Tokyo Sales Promotion Department
03-3635-8960
fan1@fctokyo.co.jp
(Reception hours: Monday to Friday 9:30 AM to 5:00 PM)