NEWSNews

2018.3.16[Ticket]

[Additional Information] How to use the 2018 Annual Ticket Resale Site

We will provide information about the annual ticket resale, which has become a SOCIO benefit starting from the 2018 season.
Please confirm the following steps and precautions when using the resale site, and proceed with the resale procedure.

[Added on 3/16 (Fri)] Added information on how to use.

 
■Annual Ticket Resale Procedure
(1)Select the match you want to list for sale from the FC Tokyo page on StubHub.jp (https://www.stubhub.jp/f-c-tokyo-tickets/ca9273).
 

(2) Enter ticket details from the "Sell Tickets" button at the top right of the page.

※Please select "Membership Card" as the format.

※Please enter your seat type for your annual ticket type and select "No" for ticket delivery preparation.

As the match approaches, you will no longer be able to choose the ticket delivery option. In that case, selecting this item is unnecessary.

※ For "Pair Seats", they are sold as a set. For "Family (Adult + U18 Set Ticket)" and "Family 2 (Adult + U18 + U18)", they can be sold as a set or only the "Adult" ticket can be sold individually. (※ It is not possible to list only "U18" tickets.) If you are selling "Pair Seats" or "Adult" tickets, please select "1" as the number of tickets. For "Family (Adult + U18 Set Ticket)", select "2", and for "Family 2 (Adult + U18 + U18)", select "3". Please choose "All together" as the listing method.


(3) Set the listing price.

※The upper limit of the resale price is the advance sale price.


(4) Enter customer information. If you already have a StubHub.jp account, please log in. If this is your first time listing, please create an account.


(5) Set the method of receiving the payment when the sale is established.

※If you are already registered, your registration information will be displayed.


(6) After confirming the registration details on the confirmation screen, click "Complete".


(7) Please send your SOCIO number (5 digits) to the contact information in the confirmation email from StubHub.jp.

※ For "Pair Seats," "Family (Adult + U18 Set Ticket)," and "Family 2," please send the SOCIO numbers for all seats. For "Pair Seats" and "Family (Adult + U18 Set Ticket)," you need to send two SOCIO numbers, and for "Family 2 (Adult + U18 + U18)," you need to send three SOCIO numbers. ※ If you are only listing one "Adult" ticket for "Family (Adult + U18 Set Ticket)" and "Family 2," please send only one SOCIO number.


(8) Listing is now complete!
※No need to send annual tickets (SOCIO cards or seat stickers).


(9) When the ticket is purchased, you will receive a notification by email. The payment will be made after the game.


■Notes
●To sellers - Listing annual tickets is only possible after receiving SOCIO cards and seat stickers.
・Resale is only possible for annual tickets, and they can be sold as individual game tickets. We do not accept the resale of other tickets. If you list non-annual tickets, paper tickets, e-tickets, etc., we will cancel them without prior notice.
- The tickets you list will be displayed on the page according to general sales. The registration process for listing can be done until 3 business days before each match. Regarding sales, they will be displayed on the page until 2 business days before each match from the official general sales date.
 

●Notice from FC Tokyo
If you list and sell tickets on StubHub, you will lose the right to attend matches with the annual ticket for that match. Therefore, we will temporarily suspend the visit function of the SOCIO card. If you purchase separate tickets and attend the match, please be aware that an error will occur when you touch the "IC card" to the one-touch pass terminal at the entrance gate.


●To purchasers ・Ticket purchases are available from the official general sales date until 2 business days before the match. After completing the purchase process, we will send you a purchase confirmation email, so please present the purchase confirmation email and identification at the "Ticket Pick-up Counter" on the day of the match. We will exchange it for a paper ticket.
・Redemption is possible from 2 hours before the start of the match until the end of the first half.
・Please exchange it yourself. Please note that if we cannot confirm your purchase, you may not be able to receive the ticket.

■ Contact for resale inquiries
help@stubhub.jp